They sent the "skip a pay" letter for hardship over and over to the wrong address and e-mail for me to sign and return. Honda tried to tell me that they were sending it to the correct address my house address/ billing address and they would report my "Not Pay"to the credit bureaus. Honda accused me of giving them the wrong info and telling me I don't live where I live. RELLY? They lied and said that all letters were returned after they sent the "Skip a Pay" one day ago to the correct house address, which they had since I moved and bought the house over 2 years ago. ONE HAND DOESN'T KNOW WHAT THE OTHER DOES OVER AT HONDA FINANCIAL. Very sad to say.