Last order, WICH WAS INSURED, was placed on Nov 21st, shipped the day after, and never showed.
I was informed on Nov 26th that the tracking platform had changed, given new tracking references that NEVER worked, and told FOUR TIMES that you were sorry but were taking care of it and re-shipping the goods.
FOUR TIMES, between Jan 2nd and 27th.
And no delivery or follow-up thereafter.
This was my fourth order with happyfamilymedstore.com and I'm very disappointed since the first three went well and smoothly.