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Did not give an option for expedited shipping, I need it by the end of the month. Also, I had first used a discount code that worked SPRING24, and because of a problem with processing had to redo it. When I came back this code did not work. Disappointed that I lost my 5% discount!
I recently decided to buy 2800$ worth of Bitcoin. So I went through the steps to set up an account with Coinbase. They sell you in with deceiving marketing that you would get rewards for signing up with them, so called "spin the wheel" and through "learning". None of this happened in reality. In reality they immediately took the money, while taking THREE weeks to allow the transfer from my bank of America to be completed through their step program. Even after that (and their claims, see below) they never gave me the marketed rewards. Their customer service is hard to reach and is horrible. They keep on giving you the round around with the same answers as if your devices and set up are off despite the problem being on their side. Shockingly, the problem pertains to them not giving the rewards they promise. To this day, 20 emails and chats later nothing has changed. I am concerned as to what will happen, once I actually have to sell and withdraw the money. They're lag time could cost me a lot of money when it comes to not selling on time in a fast pace crypto world. Would not recommend. Stay away!
Tip for consumers:
Would appreciate getting a 200$ reward to compensate me for all the wasted time and deception.
Does not detail clearly the conditions of the ticket bought as far as refund and postponement policies
Hi there,
Have been with Grove for 2 years. Grove notes that they are committed to becoming plastic free yet many of their products continue to come in plastic bottles and their cloths are 80% polyester and 20% polyamides? Is Grove just another gimmick playing on people's desires to become environmentally responsible while continuing to do the same as any other company? If they can't truly stand up to their pledge to protect the environment how are they any different than any other brand name cleaning product company?
Tip for consumers:
They will tell you that it's not in their hands to completely be plastic free but the truth is that clothes don't have to be polyester at all they could be organic cotton. Plastic bottles could be substituted with compostable plastic or come as a powder in a paper packet. There is no reason for this outside of a lack of effort to stick to ideology due to profits coming first.
Products used:
Multiple cleaning products half of which are not in line with environmental policies.
Yaniv C.'s review of Grove earned 11 Very Helpful votes
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Good experience. I received excellent customer service with Brandon. Amazing suit overall. I will...
Hi Yaniv, thanks for reaching out with your concerns. As a registered B Corporation, everything available at Grove has met our high standards for non-toxicity, efficacy, and sustainability, and is cruelty-free. Please know that we’re committed to an ethically sustainable future, which is why every purchase you make with Grove is 100% plastic neutral. We’ve also pledged to be completely plastic-free by 2025. Big changes take time but rest assured we are committed. Feel free to visit grove.co/sustainability to learn more about our endeavors.