Yashley M.

If you want your holidays to get spoiled even before it starts make sure you book ur flight with EasyJet. As the name suggest it's easy for them to do anything e. G rip you off for every single bag u carry, talk down to you like you are some kind of dust on the floor, no respect from ANY members of staff whether its ground staff or air crew just awful. I personally think it pains them so much to be pleasant to their passengers. The HR Dept has some serious reevaluation to do with their recruitment as this is not what customers expect or want to be treated after paying money for the service. Maybe their policies are cheap flight but also cheap service and they do follow that without fail. I have travelled so many countries but NEVER EVER encountered such rude and bad mannered staffs in my entire life. So appalled by the whole experience. My first time with easyjet but also my last time with them. I would rather pay more money and get the respect and service my whole family deserves. After the pandemic, one would think thank God they got their job back and now they will value and cherish that job and go above and beyond to keep the airline afloat and to succeed but blimey they are hell bent to do the opposite. They dont respect their own jobs so how can they respect their customers. I wouldn't be surprised if this airline gets a reputation of being tacky, cheap and disgustingly staffed. I am so shocked that I still cant believe how people like these lots got a job in the airline. Piece of advise for HR, put some more effort into screening your staffs when recruiting as they are meant to uplift and represent your brand not tarnish and bring it to the floor which let me tell you they are doing a fantastic job at that... for now airline to be avoided at any cost unless u like to be pushed around and mistreated