Thumbnail of user yeseniam57

Yesenia M.

1
Level 1 Contributor
Boston, MA

Contributor Level

Total Points
250

3 Reviews by Yesenia

  • xFinity

8/30/22

They keep upping the prices, their customer service is terrible and never know what they're doing. I'm switching to another provider and ever since they found out, I've lost service every morning for a couple of minutes enough to mess with my work. They're petty to a T. Look elsewhere for service, and their mobile service too. I had a brand new phone, completely unlocked and they couldn't get it to work after two weeks of back and forth. Then they kept recommending mobile to me when I said I was shopping around for different plans, despite explaining the issues I had with them. Either they don't listen well or don't care, which you don't want in a service provider. They're cheap at the start for a reason and none of their plans match better providers, they charge double for the same speeds.

Tip for consumers:
Just look in your area, you'll find better options.

Products used:
I had used two different internet packages including Blast! and the mobile service.

Service
Value
Quality
  • BzzAgent

11/12/21

Years ago I used to get nice samples from here, I also use several other places that have better full sized products but it was nice to use bzzagent until they changed things up. Suddenly they wanted Facebook and now it's like pulling teeth to get any invitations for anything. You're only allowed to select 4 categories and good luck getting chosen. Save yourself the trouble and sign up for better reviewer/influencer services, this one has gone downhill.

Tip for consumers:
Don't.

Products used:
None, they hardly send anything out for review.

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We are sorry to hear about your experience. Facebook is not required for any of our campaigns. All invite are based on demographics and survey results, not the 4 interests you choose.

  • GlamourTress

9/11/21
Verified purchase

I used to use this site as my go-to for affordable wigs but I just received the wrong color wig with the right color tag attached like they're trying to pull one over on me. When I went to return, their return policy not only puts the shipping entirely on the customer, there's also a minimum 20% restocking fee which could go up to 50% for arbitrary reasons, AND you have to notify them you're returning the item by a certain amount of days through email so if they don't see your email you're out of luck. This is a Scam with a capital $.

Edit: received an undeliverable email message after using their contact page to contact them about this order so how would they receive any messages about returns? Picture of email attached.

Tip for consumers:
Their return policy ends up with you paying more, total loss.

Products used:
Wig

Yesenia Has Earned 10 Votes

Yesenia M.'s review of GlamourTress earned 3 Very Helpful votes

Yesenia M.'s review of BzzAgent earned 7 Very Helpful votes

Yesenia hasn’t received any thanks yous.

Yesenia doesn’t have any fans yet.

Yesenia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ivs007
3/22/24

I am extremely disappointed in Comcast's handling of my recent billing issue. During a...

Thumbnail of user shaunh233
Shaun H. reviewed xFinity
3/20/24

They have the worst customer service I've ever experienced. They lie to you about your rates and...