This Company was assigned by my insurance Company, arrived with an I experienced Cuban contractor who met my contractor while I am out of the country. The contractor, Frank was very rude, angry, conformational in his 5 minutes finding. Tests were not conducted, inspection where not done, Frank's work was done with visual detection. Frank did not want to review the issues that I had with my contractor. (Please see pictures below). Frank asked to contract me via my house keeper and proceeded to tell me that when do not have any issues, he said the work was previously done. I asked to explain further since I have the walls open and the is mildew. Frank, started raising his voice, I told him to explained himself, he cursed me, hung up the phone and walked out of the house. I gathered, he only wanted to collect the money for the inspection from the insurance company without any supervision. I called the office to get more information and the "owner" Luke, left me on the phone for 20min, called my insurance company and claimed that I cursed Frank out, this is all while I have my housekeeper, a contractor and cameras at the house. When I pressed Luke with an explanation he was rude, very unprofessional, confrontational and HUNG UP THE PHONE.