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Zharia H.

Contributor Level

Total Points
161

2 Reviews by Zharia

  • Lifebibi

7/11/21

I placed my order 27 Nov 2020. It started I'd receive the item within 14 days. I emailed them constantly where my pack was after a month went by. Asked for a refund, they said I could get a partial refund and when the pack was received and sent back I would get the full refund. I waited ask for the partial refund and they ignored the question and said I'd get my full refund when the item was sent back to seller. I did open a claim on PayPal on 2 March 2021 for a refund and since the seller refused to replied PayPal had to close my claim. I even emailed the seller asking them to replay to my claim on PayPal to continue the claim process and they refused. I received the item 19 March 2021! The same day I sent item back to seller in China. I waited months for my refund and emailed asking it they received the package in June. They said they did and would send refund. Keep in mind everytime I emailed they promised I'd get my refund when item was received back to seller. And them they asked for my PayPal to send my refund. I gave my information and waited a week for refund. Then I emailed asking if the information was received and then was told I already was given my refund. I did not get my refund. I called PayPal to verify and they confirmed there was no refund or canceled transaction. And PayPal unfortunately could not open another claim because it was past 180 days from my initial claim I opened 2 March 2021. I waited months because the seller ensured I'd get my refund and they lied claiming they gave the refund. Rude customer service and will never order from them again the site seems like a SCAM and PayPal claimed that it seemed like they kept saying they would give me a refund for months to drag the claim process to the point PayPal could no longer step in.

Tip for consumers:
Do not order from here

Products used:
Order shoe boxes and sent item back for refund

Service
Value
Shipping
Returns
Quality
  • EbonyOnline

4/23/21

Daejonna D provider quick and great customer service! And the products are always great quality for a great price!

Products used:
Passion twist hair and loc gel

Service
Value
Shipping
Quality

Zharia Has Earned 1 Vote

Zharia H.'s review of Lifebibi earned a Very Helpful vote

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