Block Of Gear has a rating of 3.7 stars from 845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time, and light weight. Block Of Gear ranks 1st among Bedding sites.
After having ordered it, I hadn't received an email for tracking. However, when I informed block of gear about this, they apologized for it and immediately sent it. The response time was roughly 12 hours to maybe a day, which is faster than almost every other place I've emailed about their products. Upon receiving the purchased items, I was NOT disappointed. The blanket is comfortable and the pillow casings add more cushion. I highly recommend!
I am writing a review on a product that I never got. It said it had shipped however was not delivered due to insufficient address. When attempting to correct this issue service stated two things in the same response. 1-they don't do returns 2- they will do it again for another $15. So is this a real company? I don't know. I don't have proof that I put in the correct address, maybe you should! Do I give them 15 more and see or just cut my losses?
After having ordered it, I hadn't received an email for tracking. However, when I informed block of gear about this, they apologized for it and immediately sent it. The response time was roughly 12 hours to maybe a day, which is faster than almost every other place I've emailed about their products. Upon receiving the purchased items, I was NOT disappointed. The blanket is comfortable and the pillow casings add more cushion. I highly recommend!
Products used:
Blanket
I am writing a review on a product that I never got. It said it had shipped however was not delivered due to insufficient address. When attempting to correct this issue service stated two things in the same response. 1-they don't do returns 2- they will do it again for another $15. So is this a real company? I don't know. I don't have proof that I put in the correct address, maybe you should! Do I give them 15 more and see or just cut my losses?
Tip for consumers:
Not sure it’s a real site??
Products used:
Throw blanket
Hi Kristina, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your order number here in Inbox or via support@blockofgear.com, so we can review the case and give you an update asap. We would love to make things right if you give us another chance.
I bought this quilt for my almost 3 yr. Old grandson. He loves bulldozers, tow trucks, tractors, and all things that are heavy equipment. He absolutely loves it! He has it on his bed, but he will also carry it around the house with him. I found it to be exactly what I ordered. Since a toddler drags it around, it was important to be washable. It does well in the washer and dryer. Great product!
Products used:
Block of Gear quilt
Hi Mary, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox, so we can send you the discount coupon.
This is a feather light, super warm beautiful cover. It just fits as a topper for my queen size bed and really brightens up the bedroom. Normally I don't sleep under but there have been several colder nights that I reached over and grabbed it. My dog jumped on the bed with muddy feet and wet fur so I had to run it through the washer and drier. Colors remained bright and clear, no damage to the fuzzy fabric, no shrinkage.
Tip for consumers:
Shipping a bit slow and my quilt is barely cover the bed
Dear Pela, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
My friend's mother died unexpectedly so I ordered her the "I am always with you" quilt that her mom had said previously said she liked. That was months ago. First there was some problem with the order, then it supposedly got lost during delivery. Not only am I furious about the lost money and being scammed, but my bereaved friend never even got a sympathy gift from me because I was foolishly holding out for these jokers. Some people have no conscience.
Dear Laura, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
Number three grandson just loves construction vehicles. He has small hand held to large ones. This quilt is full of bright, colorful images of all different vehicles and their names. It is soft and comfortable to wrap up in or spread out and play upon. Added touch is having the words to one of our special songs, "You Are My Sunshine". It is something to treasure and enjoy for a long time.
Tip for consumers:
I had no issues and all responses came quickly and answered any questions completely.
Products used:
Child Twim Quilt picturing construction vehicles.
Dear Kathy, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
I bought 3 quilts and a throw blanket. Each had a saying as to grandson, son, daughter or granddaughter. Had saying and pictures then said from Mom or Nana day and year I gave it to them. Block of Gear gave me the best Christmas ever! Everyone totally loved them. When drying them a few people came over and asked me about. Them. Gave them Block of Gear website. Hope they get pleasure in doing business as I have. Keep up the good work B&G
Tip for consumers:
I only put 10 days for shipping because I ordered really close to Christmas but still got them on time.
Products used:
Quilts and a throw blanket.
Dear Polly, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number in Inbox, so we can send you the discount coupon.
I ordered two "quilts" for christmas presents on Dec 2nd. I actually received the package on Dec. 29th. The products quality is not what I expected or as shown on the website. It is a sprayed photo blown up so the pixels show not dyed material. When they arrived in a plastic bag, the bag was damaged and one of the "quilts" was damaged. When you order anything from this company, understand exactly what you are getting and by all means don't go with free shipping. You will probably regret it.
Dear Becky, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com or Inbox here. We would love to make things right if you give us another chance.
I bought this for my husband. We renewed our vows after 25 years. We wanted to get married on Halloween but at the time we had young kids and didn't want to take it away from them. So we did our renewals on Halloween. I didn't want the day to go by without being acknowledging so I figured I would buy this to remind us of another special moment in our lives. My husband loves it it's very soft and comfortable not heavy at all.
Tip for consumers:
It did take a while to receive but I got it on time.
Dear Elnora, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
Ordered and paid for on Dec. 3,2020. Took too long to receive. Not in time for Christmas. Bad communication and poor information when they finally do contact you. The blankets were okay, but a little too expensive for the quality. I try to NOT buy from places that are shipping from China or any overseas country. This company is NOT honest about where product is coming from. I will pay more attention to reviews in the future.
Products used:
2 Sofa throw blankets
Dear Rae, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.
I have never been so disappointed in a company. Not only did I order in April and still nothing I paid extra for guarantee shipping. I have emailed and emailed and then got a response 6 days later saying my package will be delivered in the 40 days that they don't include holiday and weekends. Well do the math it's now June 29 thats way over 40 days. Very poor customer service I don't even want it at this point just my money back
Dear Teresa, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
Thin, but nice. Replace it my second order and getting to Texas quilts for my boys that came out damaged cuz they wrapped up and plastic and tape and I miss the piece of tape that was on one of the blankets and it got washed and dried and now that he's have is stuck on to the fabric and won't come off. I washed them in cold water dried them on low twice. I'm stuck with the products.
I recently purchased a Block of Gear quilt for my grandson. He was thrilled when he came to have a sleepover at Papa and Gramma's house to see a "Digger Blanket " on his big boy bed. Every morning he wakes up and that is the first thing he talks about. At three years old his life revolves around all construction equipment. Gramma was happy also with the great quality of sewing, price and updates that the company provided on shipping. I will be purchasing another one for his bed at home. Thank you for an awesome product,
Dear Lorna, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
Took almost 2 months to arrive. Customer service is slow and the English is terrible. Product quality is bad. Thin cheep material. DISAPOINTED
Tip for consumers:
Dont
Products used:
I wasted my money on 2 items both took 6 weeks or more yo arrive. I had to buy replacement gifts because items arrived too late.
Dear Christine, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I bought the purple "To my Daughter, I will always be there… for my daughter, she'd told me,"ma, don't get me anything else cause my place is full", well, you can't tell this mother what to do with my money and it was the last of her birthday gifts. Anyway, SHE-LOVED IT! She's been taking it around showing it off! Although it took awhile to arrive, I was happy, that she is thrilled about having her 1st quilt.
Products used:
quilt
Dear Priscilla, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
I ordered a quilt for my friend in a nursing home. Block of Gear recommends gentler care than industrial machines; however, the light weight quilt held up beautifully even after hot wash and hot dry. With so many styles to choose from, they are suitable for kids, teens, college students, and everyone else too. Thank you, Block of Gear! You made my friend very happy. <3
Products used:
Book quilt.
Hi Jude, thanks so much for your feedback. We're so happy that they loved it. Please check your email to get the discount.
It's nice to look at. It was much thinner then I expected (I expected comforter thickness -my mistake). I feel the price was too high. If I would of been able to see the product in a store I would not of spent that much money. I was happy with customer service as I missed the discount coupon but they still refunded the discount to my CC.
Dear Brenda, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.
Took a while to arrive due to me entering the address wrong, was a gift to a friend in Germany. They reached out to me to get the right address and kept me updated with the process. It finally arrived the second time way before the estimated delivery. Support was very helpful in making sure it got to where it was going.
Products used:
Blanket
Dear Sierra, thanks for your helpful review. PPlease provide us with your email address or order number in Inbox here or via email: support@blockofgear.com, so we can send you the discount coupon.
I purchased a quilt for my husband and he loves it. It is woodsy and more masculine, but has words that touched his heart.
Thanks, Block of Gear!
Tip for consumers:
Thoughtful gifts!
Dear Patricia, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future.
Simply wonderful <3 Great size. Cosy. Fantastic patterns. Quality fabric and sewing. Handy size. Lightweight so comfortable yet warm.
Products used:
Easily Distracted By Cats And Books Quilt Geembi™ - King
and
Reading Quilt Blanket Time Spent With Cats And Books Is Never Wasted BNL299QS - King
Dear Beverley, thanks for your helpful review. Please provide us with your email address or order number in Inbox here or via email: support@blockofgear.com, so we can send you the discount coupon.
Fast shipment, excellent quality. I purchased 4 quilts of different sizes and love them all. Soft and messages were just what I needed. You will not be disappointed with these quilts. Will buy again.
Tip for consumers:
This store have many great items, I recommend
Dear Jean, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
We love Dachshunds and when I saw the quilt with the Dachshund information I knew we needed this for our new bed. Our house is still under construction but I know we will enjoy using it.
Products used:
Dachshund quilt
Hi John, we are truly grateful for your feedback. Please provide us with your email address or order number in Inbox here or via email: support@blockofgear.com, so we can send you the discount coupon.
Ordering was easy breezy. But not only did it take over month to get the product because it came from China(which isn't clear anywhere on the website). I got the product just days before Christmas, it's cheaply made and feels like tissue paper and is completely falling apart. Not at all what I expected for the price I paid. Because it's so close to Christmas I now have to scramble around to get a Jew gift because this one is falling apart. The company is a PIA to get ahold of, and they don't actually answer your questions when they do finally answer you. Would highly recommend not shopping here. I would give it negative stars if that was possible.
Tip for consumers:
Don’t use this site. You’ll have better luck finding something better in a dumpster during a rainstorm.
Products used:
None
Dear Julie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here or via support@blockofgear.com We would love to make things right if you give us another chance
The quilt was perfect for my grandson, but dealing with the company was very frustrating. They promised a tracking number when it shipped. Instead I got a text message saying it had shipped, but no tracking number. It took multiple emails and several weeks to get tracking information. The quilt did arrive in time, but just barely. I'm not sure I'd use this company again.
Dear Mark, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.
I received my "quilt" and it did not even fit my bed! It barely covered the top of my bed with nothing left to go over the sides! The item is cheaply made and barely worth $20 let alone the $90 I paid for it! Their support person is nice enough but unwilling to allow return and full refund of the price. I advise you purchase from an American company, better yet go to your local bed and bath store and get your purchase there! At least you would be able to see what the product is like. The photograph they use to advertise makes it look better than it really is. I won't purchase from them again! Also their site won't allow me to download my proof of purchase because they only take jpg, gif or png files and mine's a word document,
Tip for consumers:
Don't
Products used:
None
Dear April, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number here or via support@blockofgear.com. We would love to make things right if you give us another chance.
Dear Blake, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.