CarCover

Orderd my car cover bought the best cover they had not even close to fitting Sent pic.4 times to there so called warrenty dept no response what so ever. Have you noticed the is 1 letter difference between a company that is a very good company I have ordered from in the past and this rip off outfit I accidentally ordered from.dont waste your time or money on there crap. Use the extra s and deal with someone reputable. Good luck

A cover I purchased from this company failed in less than a year. They refused to the money. Instead, they wanted to charge me an additional $30, and send me a new cover. Why would I agree to buy a substandard product (again) that failed me once? I would not recommend utilizing this company. Find a company that has a better product, and stands behind their merchandise.

I ordered a car cover from CarCover for my 2023 Dodge Challenger. I received it early in the year this year and put it away until I was ready to use it for Winter storage. I installed it a few days ago. It didn't fit the length and was over a foot from reaching the bottom of the car. I reached out to CarCover and they offered me a $20 refund for my trouble. They won't be ripping me off again!

Absolutely horrible customer service. I spent several days trying to resolve an issue with them and they just kept arguing that they were right and I was wrong. They called me to try to resolve the issue and they wouldn't even let me talk. They just kept interrupting me. I have owned a web based business for 25 years and would never treat customers this way. I simply asked for the company to collect a product that they sent in error and replace it with the right product. Instead of making things right, they blamed me for selecting the wrong size, when their website clearly states the size in the title and what they sent does not fit. I wouldn't have minded the error if they just would have helped me fix it, but they are unwilling. What I would say is that when you purchase from this company, make sure you have the right size or you're stuck with it.

My Gold Shield 5L - Car Cover was installed on my 2018 Jeep Wrangler Rubicon in June, 2023 so the vehicle could be stored outdoors at a storage facility.
When I returned to take my vehicle out of storage six months later - the cover had essentially disintegrated. My vehicle was covered in a white powdery/pasty film and the cover was unusable (grommets pulled completely out when I tried to re-install it.
The company agreed that I was entitled to a new cover (for $30 S&H) - so, the product is horrible but the service was good. I would not recommend this cover for outdoor storage.

Several photos were sent to carcover.com. They agreed a replacement was appropriate. They unfortunately referenced another website that determines shipping prices. carcover.com assigned the responsibility of the shipping cost to their provider (I suppose). $150 was paid under the assumption that a new cover would be mailed (no charge) when needed. carcover.com does NOT operate this way, but other companies do. Don't choose carcover.com.

This company sucks! I ordered my cover on Monday, paid for expedited shipping so I'd have it by Friday. The liars told me they ship from California or NY when I'm fact they ship from Canada. Today is Friday, April 15 and the package is sitting at FedEx in Memphis, waiting to clear customs. I called customer service and spoke to a supervisor who told me to call back on Tuesday because they're not in the office today or Monday.

BEWARE OF THIS SCAM! The covers are cheap and overpriced. I spent $100 on a cover that didn't last a month. The straps ripped off on the wind and became unusable. The material itself is worth $10 at most. I spoke to customer service and they said they'd send me a new one if I pay $30 for shipping. I promise you the cover isn't even worth that much. A complete scam. The cover I bought from Walmart is thicker and stronger for $50 bucks. A waste of money and their customer service response was short and dismissive-

This is the first of several covers for my 1964 Terry trailer that hasn't sagged on the roof causing rain puddles after the first rain. The fit is excellent. Communications with customer service has always been prompt and courteous in regards to my needs.

Cover fell apart after 18 months! They said they would replace under warranty but I had to pay $95 shipping. So their "lifetime warranty" is not really a warranty, they will just sell you the item back for a lower price. Customer service was responsive by email but when I complained about the exorbitant "shipping charge" the best they would do was $75.

I've had this Platinum car cover from car cover dot com for 18 months. I live in So Florida where there's a lot of heat and a lot of rain especially in the summer time. Unfortunately after a little over a year it started leaving a fine white dust on the black roof of my car. It has started to get worse. It is deteriorating already. Not too good considering this is their finest cover. I contacted them and since I received this as a gift, I cannot provide them an order number. Therefore they won't offer me anything. But the simple fact that their premium cover failed in such a short time made me write this review. Don't buy from them.

I bought the Platinum Shield, spend over $200 because I wanted a very good high quality cover.
This piece of junk isn't even waterproof!
Maybe I got a dud because the other reviews say it's a great cover.
But I have video proof. The car was bone dry when cover was put on.
The rain goes right through it.
Buyer beware.

Do not buy the rv cover. It tore after just 6 weeks. Guarantee said lifetime but that is misleading. The company reviewed our claim, deciding it qualified for the guarantee but they would require $100 to send us a replacement. The cover wont last one season. Absolute junk. This was our 2nd cover. The first one we bought had lasted 3 years. The carcover rv cover didnt even last 2 months. Shame on carcover.com for selling junk for inflated prices.

Total scam - but a great business mode if you are happy being dishonest. They brag about the quality of the 5L cover. I paid $160 each for 2 covers. Both covers fail by decomposing in 11 months in my sunny location. The say it has a lifetime warranty. But they do not say on the front page (it is buried in the Terms) that they will send a replacement cover, but they can charge any shipping they want. To replace my covers are $30 each, more than shipping costs. They make money every time they ship a cover, and this is once per year!

This "100% waterproof" top of the line car cover from them leaked within one day of rain, one!
I've contacted costumer service (which is a joke)
Only to find out i need to send an email with pictures… so i did…
Within one day I received an email back saying that even though it waterproof, well, its not completely waterproof…. Wait what?!‍
So your website says 100% waterproof and now you telling me its not?'
Wtf?
No way jose that you pulling this trick on me, read all the one star reviews here to see how those people are just scammers!
But they just messed up with the wrong guy, i will go all the way till my money is back in the fullest.
And I will sue them if they dont give me till my last dime back, i am an attorney and i have all the resources to go all the way i dont care what this cost.

The camper cover I bought *immediately* began to shred, despite its "lifetime guarantee". I sent photos of the damage and they agreed to send a 2nd one--but charged me $95 shipping. Three months later, the old cover is in absolute shreds! Sent complaint and pix again with request for refund, but they refused as it was past 30 days. DO NOT BUY THEIR COVERS! Nonwoven material immediately develops tears and your warranty is crap. They should be ashamed of themselves for selling such junk with a phony guarantee!

Ordered a car cover for my son fedex delivered it to a wrong address Car Cover immediately sent us another. Customer service is quick with their responses. My son put the cover on was very happy with the weight a little disappointed that it did not have bump outs for the mirrors. It repelled rain great. Beaded up nicely. Overall very happy.

I purchased the product to cover my brand new cadillac escalade an it messed up my $7000 paint job on top of the car cover Shredding an ripping, it tore from the bottom to the top an company only wanted to offer me 25% of my money back for buying they product, I wasn't even asking for compensation on my paint job expenses, an this was all in a 2 week period...be careful it's a rip off

Received one cover under warranty they say we received three. Liars to avoid meeting their advertising.

My rv cover that I received from carcover.com was damaged upon its arrival I contacted the company for there warranty that states if you receive a damaged product they go the extra cost to get you a new one. I emailed an emailed only thing I got was well give you 40% refund if you keep it. So after dealing with them for months to resolve it I pretty much told to kick sand an F off so beware with this sorry excuse of a company

I purchased a cover for my classic. 2 months later noticed flaking, I thought it must be a normal process. Another month goes by and i start noticing extreme flaking and material thinning. I Submit warranty, they confirm its a defective item. Yet I need to pay 30 for shipping. I contact them 3 different reps refer me to Issac warranty manager. I leave message(his vm states would get back to cust within the hr, that's a lie. Finally got a hold of him today, his cust. Skills are as good as the the cover they sent me. Beware ppl. This company has no integrity

I did not have good experience with carcover.com. First of all, I ordered Gold Shield 5L - Car Cover for Mercedes-Benz C300 2010 Sedan 4-Door on 7/4, it was shipped on 7/5 and I received on 7/15, that was 10 days, it was not what they said 3-5 business days at all. Secondly, my order should include free cable lock, but I did not get it at all. I had to call them to ask for it. I don't know if I want to return the item because I am not happy with this experience. I don't like people doing business being dishonest.

With all the different companies claiming to sell the "best" car covers, you'd think the quality of the bigger companies would be top notch. Not only was my cover far from a "perfect" fit (as advertised) but it wouldn't stay on the car and I came home to it blown off into the neighbors yard with several tears in it. After asking for a refund they tell me they can send me a new one (as if I was
Pleased with the first one i got) and after arguing with them about that they offer me a 50 percent refund. I'll never deal with this company again

I'm hopeful this review will be posted. Hence, a majority of the reviews I found prior to placing an order were nearly all 4 or 5 stars. They do not stand by their warranty. I have a cover that is less than 2 years old. I filed a warranty claim and they want to charge me $95.00 to ship a replacement cover. They have informed me they will determine the cost of shipping upon warranty claims. I believe postage within the United States is determined by location, dimensions, and weight. Also, a representative within a "Chat" informed me the free shipping is included in the price of the original product. Therefore, customers are not receiving "free shipping" on their original orders and the products that are being shipped are far less expensive in cost than what the company is charging to ship the product.