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ChicWish has a rating of 4.2 stars from 2,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 21st among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
21,810 reviews
I was shopping around for a guest wedding dress when Chick Wish pops out on my IG stories, they had exactly what I was looking for, I ordered the dress and a couple days later it was at my house's front door. The website is very easy to navigate and the check out process very smooth and simple. I love my new dress. The price was in my budget and the quality is very nice, specially the cut and length of the dress.
I ordered 3 weeks ago and finally got tired of waiting for my order so I decided to cancel. I have been trying to get ahold of their customer service with no luck. Finally someone emailed that it was already shipped. I checked my order on the website and it still says it's processing! What a waste of money and time. This is the worst customer service I've had on a site in a long while.
I was shopping around for a guest wedding dress when Chick Wish pops out on my IG stories, they had exactly what I was looking for, I ordered the dress and a couple days later it was at my house's front door. The website is very easy to navigate and the check out process very smooth and simple. I love my new dress. The price was in my budget and the quality is very nice, specially the cut and length of the dress.
Tip for consumers:
The price and quality of my dress match my expectations
Products used:
Dress
I did not receive my entire order and I cannot reach anyone to in order to get help. It shows that my complete order was shipped but there was only one item in the package. How can I get my other items as I cannot reach anyone at your company to resolve my problem. To makes things worse, I paid for expedited shipping. I am so frustrated. Never again!
Products used:
I don’t have my items!!!!
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Lack of free shipping and free returns (when you placed an order between £160-340) is a huge barrier. If I see a similar product on a different platform such as zalando or John Lewis I'd more likely shop there with oeace if mind I can exchange for better size without paying shipping and returns.
I also didn't receive an instant email confirmation which made me worried.
Tip for consumers:
Yet to receive order confirmation in my email
I ordered a black jumper with love hearts on this jumper, which is beautiful and soft and well made. The red jumper is lovely to. Custom service is brilliant. I made a mistake and emailed them thinking it was another company. I'm truly sorry about this happening. I will definitely be ordering again. I ordered 3 jumpers all just as nice as the other. I ordered 5 psirs of socks, those great quality also. Thank you for your support. I have learning difficulties and autism, and get confused. So sorry. B
Products used:
Jumpers, socks.
I paid extra to get them on time. However, I did not get any shipping update. I was out of town and I thought the products were still en route.
While the top looks high quality, the loop or the hook that holds the pearl in place came off too easily (without any force), as if the craftmanship was very sloppy. I ended up using a safety pin to hold the top in place.
The dress seemed like it was worn previously as the tag was a bit worn. Since the dress still looks pretty new and I needed it for the week, I did not return both items.
Variety of products
Variety of products
I was very satisfied with my purchase. Quality was good, customer service also. It just took longer than expected for delivery.
I almost never order online, as I'm not one to return items that don't work for me. I took a chance with ChicWish, and I'm happy that I did. All the items (three sweaters and a knit dress) that I received were of good quality. The shipping times were good, also. I wouldn't hesitate to order from this company again. The only thing I regret is that I'm too old to wear some of their fresh, young styles-they're so pretty! C'est la vie.
They had styles that I was looking for-classic, but still fresh and interesting. I also read reviews before I purchase anything; the online reviews were, for the most part, excellent.
Style, price and reviews.
Beautiful organza skirt and crossover top. Both items fit perfectly and look great. Will definitely order again soon.
Products used:
Top and skirt. Everything I ordered.
Ships fast and quality is excellent. Very happy with my purchase. It's hard to trust on line purchases
Products used:
Sweater
I ordered 3 weeks ago and finally got tired of waiting for my order so I decided to cancel. I have been trying to get ahold of their customer service with no luck. Finally someone emailed that it was already shipped. I checked my order on the website and it still says it's processing! What a waste of money and time. This is the worst customer service I've had on a site in a long while.
Tip for consumers:
This is a scam site. Do not order from this company.
Products used:
Skirts and a top
I have purchased at least six or seven items from Chicwish. I have loved them all. I get many compliments and people ask where did I get my outfit recently I bought this really elegant black knit top with a deep V-neck and mesh around the collar. It is vintage and modern at the same time I can easily pair it with three skirts I bought from chicwish. They are really unusual and timeless
Products used:
Tops and skirts
I love these clothes
Easy ordering experience
I really like the clothes on this site. I have bought many, including several skirts and tops, and I get tons of compliments.
I love this company! Unique clothes that always get compliments. Highly recommend
Very happy with your checkout process. Very easy! I am a new customer and will shop again!
I never received an order number, no confirmation, never received my item… but my credit card was sure charged. Tried for 2 weeks to get support through the website and never got a resolution. Overall horrible experiences
Tip for consumers:
Never actually received my items and never actually received support from the website despite efforts for 2 weeks
Products used:
Did not receive any
I really loved this outfit. Got all three pieces, although te bustier didn't arrived with the rest as there were shortages of the material, the only thing they could be done was to say when I bought it: out of stock.
However I have email them and asked them if there was a replacement that they could send as I needed it urgently for this wedding I was going. They handled it very well and very promptly 5gold starts, very happy
I like the fact that they have complete outfits that I can just order and makes my life easier rather than trying to combine stuff myself
They were similar to my preferred style and taste
Bellísimo! Really beautiful wearing size Small. I am 5.4", 125 pounds. True to size. Perfect for Spring / summer.
Perfect! We live in Florida. My twin sister and I wearing size Small. Just perfect for any occasion. Ig maicevallosbeauty :)
Ordered a green dress and it is lovely. Beautiful dress made with good fabric and quality work. I would buy from them again.
This was my first time buy with chicwish, though I didn't get order confirmation, they were quick to respond back after I communicated the issue on chatbot. The order was dispatched quickly and I received it in decent amount of time compared to other stores that dispatch from China. I live in New Zealand.
The quality of the dress was amazing which I wasn't expecting.
This Pearly Contrast Heart Soft Fuzzy Knit Cardigan is my FAVORITE! It is luxuriously soft and feels like a warm hug. When I have worn it out, I have gotten numerous compliments. Chickwish's Customer Service Team is also great. I ordered a medium but changed my mind and they were able to adjust my order and send me the new size. I highly recommend Chickwish.
Tip for consumers:
I love Chickwish
Products used:
Cardigan
Bought from here before. Clothes are as you see online. Good quality and nice fit. Something special at a good price
Good previous experience
Chose the products for fit and style
It took close to 4 weeks to receive my order. Customer service was very responsive but they were not able to give me a usable tracking number until a few days before the order arrived. I was worried it wouldn't come in time for what I needed. It ended up working out and I love the clothes. But wish I could have had a tracking number or a better estimate of shipping earlier in the process.
Very responsive and nice, but could not provide usable tracking information
Stretchy material fits well around the curves. Length is good not too long. Material looks expensive. Bought it for a wedding and received many compliments. Happy with thr dress I would recommend.
Love the quality of the dresses. Affordable and Quick delivery time
Fit for the occasion I wanted
I have purchased multiple items from ChicWish and love them all. They are unique, high quality, and fit well. I always get compliments. The shipping does take longer than other places I shop.
Liked the look of their products and have had prior success.
I was looking for something fun and vibrant for spring.
Such a pretty skirt that can be dressed up or down depending on the time of day/ occasion! Absolutely love it, and been getting so much compliments.
Tip for consumers:
Love all your products and hopefully we could collaborate in the future
Products used:
Skirt
I bought 2 skirts and both of them look pretty in their own ways. Color choice is good. I would definitely recommend to someone.
Becaus ethe site has more skirt options.
I liked chiffon/satin/georgette materials.
I bought this maxi dress and the dress looks beautiful (as shown in photos). Great quality, but only wish the dress was a bit longer. I got the XS/S and I'm 164cm in height. The dress stops just above the ankle bones.
I had accidentally ordered the wrong size initially so I contacted the customer service team via email, they were quick to respond and promptly corrected the size on my order. Overall, I'm happy with the experience.
Products used:
Dress
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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