eTax.com

This is my first and last time filing with this company.they are awful. They led me to believe I would be getting money back and i owe the federal government. Next time i will be using someone else. Sent

Pretty straightforward have been using for many years - tax expert always available...good tax program for my use and my hair biz

This tax software advertises free. Nothing free about it $80.00 to file my taxes. Then the software cannot even put depreciation on row 13 of Schedule C. WTF! Will never use this website again. Anybody that actually knows where their items should go on the tax form will be worried about getting audited. Sorry, Sorry, Sorry. What a rip off. The deserve -50* rating.

Have used this product for many years without any problems. Very easily understood and simple to do.

The representative are very rude and get frustrated easily, this will be my last year doing taxes with Etax, we pay service fee and such horrible customer service.

I had a few queries during the process, and the customer support team was responsive. They provided helpful assistance promptly. However, improvements in providing guidance for complex situations would enhance the overall user experience.

E tax charged me over double of what other tax services charged
E tax fees $94.00
Turbo tax fees $39.99
Free tax USA fee $29.99

I enjoy using them to file my taxes. It's easy and convenient. However, I do not like having to pay all various fees to efile my tax forms when I barely get any money back as it is.

I just want to say a big "thank you" for the customer support provided by Michael at etax.com! Their customer support is truly a blessing. Michael was so kind and patient with me as I navigated through filing my taxes. He made the process so much less stressful and I truly appreciate his help. I will be sure to spread the word about this wonderful service!

Being accused of putting in wrong direct deposit numbers, when you go to check the file to be sure, I'm blocked from entering but can see the 1040 and it E Tax route and account numbers. E tax made the mistake and my daughter has to suffer for it! Waiting longer and being charged extra to send a check and that will cost more money to cash it. We will not use this site ever again! Ruled and Unprofessional aggressive conduct & when I called back to try to get another customer representative to help me understand the same lady answered and she will keep calling you sir even though you're not and don't sound like one. VERY BAD EXPERIENCE!

Just wanted to say that I filled out the forms and gave credit card information as requested.
When my tax return did show up in my account it shorted a little over $90.00. I also noticed that the refunds went to their account first then mine. I contacted them and they said that I did not fill out the online form correctly. Which I know I did. Because of the so called information not being correct and they had to take a chance there was a surcharge of over $ 60.00. I feel like this is somewhat of a scam. After a long phone call trying to make my point that I did do it correctly. They somewhat said I was lying and refused to correct it.

This service will be very helpful if all you want to do is sign up and submit your documents. Fortunately, they were considerate enough to provide assistance with queries and worries. Generally, the procedure ought to be simple. I would like to see 'all' of my return before filing the return. Not quite as easy as in previous years, but will continue to use for filing taxes.

I used etax for the first time. I discovered the website is not user friendly and their prices for some forms are to expensive. Next time ill stick with Turbo Tax.

Sometimes the same number, sometimes a different one. Usually a US area code, sometimes not. This is a scam company. No matter how many times I screamed at them LEAVE ME ALONE and hung up, they called right back. FIFTEEN FREAKING CALLS IN LESS THAN 24 HOURS. Always an Indian-accented male who gives a western name (John, etc.). Even if this company was legit, which clearly it is not, why pay someone to do your taxes when you can get the IRS to do it for you for free?

Had my return on extension and found this site on IRS... was easy to file, didn't cost much. Would use it again... got my IRS confirmation pretty quick...

Their website says 5 stars but you can't review on their website. 3 months after trying to submit my tax return through them I had to cancel it, basically it's the same as doing it yourself but they give added stress, answered the same question 5 times then had to do submit it myself anyway or find another accountant. Minus 15 stars because that's how many times they made me cry before cancelling.

I gave it a four-star rating because I like how it helped you along the way and explained the information you needed to enter, which was really helpful. I was also able to get a refund, and they also sent me an email when the IRS approved everything, etax.com is a great website to use if you need help filing your taxes. But, the government should make it free!

I have used these guys for many years now. Never had a problem. One of the best sites to do your taxes. I highly recommend them. Price isn't too steep for what you get, no hassle, accurate taxes. I looked at other sites and this is the best one I have found.

E-tax led me to believe i would only be charged 30 and 55 of my fed tax return would go to what i owed state my fed tax return was 147 i got 20 none was used to pay off my state tax owed so e-tax kept 127...i did not get any documents or bill,email. That showed why they took 127...

I've been using ETax for a while, and I really like it. I messed up, etax fixed it anyway. It might have been because I filed jointly (via marriage) this year instead of individually. In other words, it just asked for my husband's AGI for 2021 and never inquired about mine. So, when I tried to e-file, it asked about my 2021 AGI.

Visually simple, easy to navigate, more info supplied as needed for comprehension on a point. I love that you can come and go as you have time and it saves your spot.
I like the option to review each section of the return as I work on it rather than having to complete the entire process before having the option to print the return and worksheets.

I honestly just wanted to say thank you. Tax season has been stressful for me. I have tried many other tax preparation software applications, and I must say I found yours most enjoyable, focused, and absolutely helpful. You will hear from me again next year. Once more, great job!

I was very pleased with the ease of your system and reasonable cost. I hate to do our taxes every year, but you help make it as easy as it can be. How wonderful to be able to populate with data from the previous year.