Octapharma Plasma

First of all I think it's funny that the octapharma app shows that my location in Sacramento is open it is not open it has been closed for several days. Rumor has an IT department new about some sort of cyber issues two or three months ago and now all of our information is at jeopardized I'm going to be changing locations and companies

I wanted to apologize to ALL staff members. There have been times I've come in to donate in a bad state of mind. I'm dealing with a lot on my journey of sobriety. I may have been too sensitive to staff members that were just having a good day. I previously sent a bad review regarding unprofessionalism and I regret it. I got the opportunity to speak to the manager today and he handled the situation appropriately. I am able to donate now and I appreciate everyone's help.

Go to biomat or BioLife or CSL friendly staff they pay more and don't check or protein every 3 times you come in give it a try

I referred someone to Octapharma got a referral code they will not pay me my referral fees
I will never donate here again in my life
I do not trust these people every time I try and call about my bonus they give me the run around it's been two weeks they still have not paid me

Yep white is wrong color here... They won't let you donate if you have a bruise. But they dont tell you that the dark skinned people fade enough in two days to donate. Because they don't see the faded bruise.( How convent) they can donate. But Caucasians if they had the slitest shadow you get blocked. Until they think you are good. Only thing is they make you come in and turn you away repeatedly... Racism in Plasma Donation. Who knew? But now you know.

Go to another plasma center asap since we are very unorganized and not informing anyone what is going on

They have not been calling anyone out since I been here all day long it's been over a hour and nobody been seen

I really enjoy Octoplasma they get you in and out and get you paid and the staff especially the manager of the facility does his best to go up and beyond for his owners and even if they're deferred if complications getting back home occur he tries to do what he can to help I was on 41 miles of gas and I live 44 miles away need credited me $5 just to get gas to make sure I made it home safely I enjoy Octoplasma and the hours of operation make it flexible for anyone and the staff are extremely kind

I go to the octapharma on center Street in Omaha Nebraska that place has the most awesome people I've ever seen especially a sticker named Jackie she's a transfer from CSL she is beyond awesome I cannot feel the needle going in or coming out I get super great job times phenomenal service I'm in and out of there in an hour what are the text Joe is handicapped but is an awesome person beyond awesome service pay no mind to the hater above me and my wife go up there twice a week it is a great source of extra income and holds us down thank you doctor for all the great service and help

Quick, great customer service and Pamela helped walk me through everything I will bring more ppl in the future

They are very slow they need more employees and better service to keep happy
How to make things better

Biancawas very professional today.Thankyou octapharma
For having professional working employees thatake visits pleasant.

The Boss is name Chris and he is not a boss who should be working with people because it not about the crew it's all about quality. And to me it should be about all co worker the donors. It's crazy how we're short staffed and we work without getting help Monday through Sunday. We need help! My next step is calling channel 10 news. If we don't get help

I have been going to Octapharma Plasma for about a year I have gotten to know many of the tecs very well to where we were on a first name basis,
There came a time in conversation I was making fun of my gray hair and it got twisted that i was referring to her hair, "SHE IS NOT GARY" so I was not, so i got banned
Not to worry there are several other plasma places the pay more anyway

Begin hated on because of a complaint of someone threatening me and now called a liar. And can't be trusted. When there was no need to lie
Like there's something really great about this place. Asked if I just came out of the doctor and came straight there. I replied no. Because I didn't just leave any medical place and then go straight there. But nothing else was asked or even matter's! Because it was quickly discussed and judged to be a liar. Which is to expected since what took place a few days before then.
No worries! I will not be returning there! Because you don't know what they will say, do or what will take place and suddenly have a large number saying anything and everything
So I won't be going there!
That nice is only if you cuss with one that works there and then laugh and cuss back

Octapharma should give more information as to what is going on, other than just posting this at the top of their website: "All centers are experiencing network issues and are currently closed"

Here's something I found online if anyone is interested:

https://www.scmagazine.com/brief/octopharma-plasmas-us-operations-shut-down-due-to-suspected-ransomware-attack

I found it concerning since Octapharma has our name, social security number, date of birth and address. Now the hackers have all this information and no information on their website about this. Not very professional.

Yeah, I just left West Covina Octapharma, and the fat Asian who test for blood got mad cause I was charging my phone just cause I look homeless but I'm not. I've been coming off the permit long time there's a first time ever had a problem like this like I thought he was gonna humiliate me so I tell everybody now F, Octapharma go where we are going to treat you with respect.F$@&. OCTAPHARMA First of all, it's not in the code of conduct nowhere does it say I can't charge my phone and then the dude went to add notes to my file just because I gave him a little attitude little attitude, Don't go to the west Covina location

Been open just over a year. Nice staff but incompetent phlebotomists. I would get bruised every time when other sites would not. They do not inform donors when site is down causing wasted trips, Lastly, they practice ageism forcing donors to stop at 71st birthday without informing donors. Even staff didn't know why until third wasted trip. CSL more professional and pays more

I have been going to the hulen location for a while now and today I met Kiki and she so amazing! She was a very gentle and when my donation started going south as far as me feeling nauseated, she rushed right over to help make me feel at ease. She is very friendly and really made me feel comfortable and like my health was what was most important. I will be looking forward to seeing her again next time I go to donate. Thanks Kiki, you ROCK GIRL!

I HAD THE WORST TIME AT THE CENTER STREET OCTAPHARMA IN OMAHA, NEBRASKA! A crippled man that has a gimpy walk and curved arms poked my arm with a thick needle now being certified at all, and blew my gosh darn vein I have had bruises and arm pain for almost two weeks now! It was the worst then after he poked me and it hurt so bad 2 more people tried messing with it moving a thick a** needle around my vein even though it was already messed up! Worst experience ever and the pain sucks! And the pain is even worse

Been here often, and normally have a great time. Recently the techs were not all that welcoming. I wonder if its the traveling techs that made me feel at home. Because when they left, so did the kindness and welcoming feeling.

Makes me think of the ani DiFranco lyrics, " maybe you don't like your job, maybe you didn't enough sleep. Well, nobody likes their job, nobody got enough sleep. Maybe you just had the worst day of your life. But, you know there's no escape and no excuse, so just suck up, suck up and be nice"

I mean, I don't want a grump sticking me with a needle. That doesn't seem all that ridiculous of a thought.

Edit: after posting this review, I went back and my vein was perforated along with the 2 other people who were stuck right before me. I couldn't go back for 2 weeks because of the bruises. This is what I mean, with 3 bad sticks in a row by the same person, it shows either a lack of management, care, or skill.

What is happening at this location? Where is the oversight? Where is the care? Can they bring back the traveling phlebotomists? Because something is happening with the permanent phliblotomists. From refusing to change gloves, to yelling at clients and harming them. I have to come back, because I NEED the money, but I am terrified.

I called the center that I usually donate at starting on the day my results for protein should have been back, but of course I got a phone operator from some outsourced entity that knew nothing about plasma donating and basically told me they would try it again hold of somebody to find out my results. After minutes on the phone they said you'll have to call back tomorrow nobody answered! So I called back instantly and got a different operator that told me that Center was closed which I know they don't close until 7:00, so I called back again and I got an operator that told me my results were not back yet so I called back again and I got an operator and I told her I wanted to speak to somebody at West Avenue in San Antonio now! I got a hold of the most perfect employee you guys will ever have she looked up my results and said they would have been back for 3 days! This is sickening this is not right for you as an employer! And me that somebody depends on that money to help pay my bills I've been a loyal donor there for almost 4 years something needs to change and it's you getting rid of the outsourced call center! I love my Octapharma family, but I will go somewhere else if this doesn't change, 50 billion dollars a year be damned you guys should care more about your employees as much as your donors! I can be reach that *******656 for any questions you may have about the trials and tribulations I've been having since you outsourced your phones!

Stood in line 1 1/2 hours, 1 nurse screening. Black man worker decides to play a game to let some people have an express pass. 3 people got to cut in line in front of me, they had just arrived at the center. I spoke up and said this was wrong, the man said just trying to make things fun. I walked out. These people are rude and dishonest.