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Ace Deal Store Questions & Answers

23 reviews
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Here’s what consumers have asked with answers from Ace Deal Store staff and previous consumers.

4 questions answered
0% answered in 1 day
Question:

Has anybody ordered from them recently?

Answer:

Same exact thing. I did get a tracking number and when I went back the site was in error. I use PayPal credit so I get my money back. This pisses me off. I am a Houstonian and I want a ring.

By Tina H.
See more answers (3)
Question:

Web site down- are they out of business?

Answer:

Same situation here. And no replies on their Facebook page

By Chandra L.
See more answers (2)
Question:

I ordered (order #710274) the solar system astral bracelet on 9/24/17 paid in full $35.52 yet never received? why??

Answer:

They have a delivery guarantee 100% so contact support. USPS confirm they lost one of my orders, but Ace Deal Store replaced it for me for free:) Made me a life-time buyer from this experience

By Dan H.
Question:

Did anyone that reviewed ever get the product that they ordered?

Answer:

Got mine, took a little longer than usual, but it turns out it was sitting at the CHICAGO USPS hub not being delivered since USPS was severely understaffed there. Was confused since my friends in California got their orders REALLY fast, so was wondering what happened to mine. Hope USPS gets it together soon for Chicago since this is not the first time this has happened to me. Overall good service though, Ace offered to give me a free replacement if USPS lost it, but I eventually got it.

By Dan H.
Question:

How long does shipping take? #5822

Question:

I have never received order #715162. total charged to my card was $61.94. susanne dullack 16035 spinnaker dr. crosby, tx 77532

Question:

Why have i never recieved the ring i ordered??? are you just thieves???

Question:

I just received my order (after a long time) and it is not the right size). how do i return? i want a refund, this is supposed to be a gift.

Question:

I received my order today and it is not the right size. i ordered a size 10, this is not a true size 10. this is supposed to be an gift.

Question:

What is the return policy for astros championship rings ?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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