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The cancellation is awful. You should be able to cancel without being charged. Rip off if you're not using regularly. Not happy.

asked by Kamilah D. on 4/8/18

1 Answer
Thumbnail of user gabes43

I hear ya. After about 40 minutes of battling it out with the chat agent I was able to get the cancellation fee waived. I had to threaten them with a bad review before they would do it though. If you haven't cancelled yet try the bad review method

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