AdultDVDMarketplace Questions & Answers

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Here’s what consumers have asked with answers from AdultDVDMarketplace staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

Anyone have an update on the status of the site? it's been down for a couple weeks now. just wondering if it folded up

Answer:

Hi Chad, the site is now open via third-party checkout, and we expect to be fully operational by the end of the week (see other replies below).

By ADM S.
Question:

How about answering frederick c.'s question: what's going on with adult dvd marketplace website? seriously. what's the deal? how long is adm site going to be down? come on!!!

Answer:

Hi Steve, assurances that we've been working our hardest to power through this crisis (see answer below), and expect operations to be back to normal shortly.

By ADM S.
Question:

What happened to adultdvdmarketplace?? for the past 10 days, they have been offline. the page that now pop up when you go to the site keeps changing reasons for the shutdown.

Answer:

Apologies for the disruption -- ADM was temporarily taken offline due to an unexpected and immediate termination of credit card processing services by our payment processor. We have partially restored services as of today via third-party checkout, and expect to be fully operational by the end of the week.

By ADM S.
Question:

Like to know if adult dvd marketplace got a new phone number. the one they have at their website is disconnected and not in service anymore.

Answer:

Hi Ernest -- we don't have a phone number listed on our website, so I'm not sure about the disconnected number you're referring to, but you can create a ticket for our support staff via selecting the "Contact Us" option under the support menu of our website. All support services are provided online.

By ADM S.
Question:

Answer:

Hi Kevin - please use our support system to send in a ticket directly on our site so we can look at your order. Please include your order # as well.

By ADM S.
Question:

I've created two service tickets last week but no email confirmation as of date. ticket id #imk-441-74770 subject: password and password reset not working to whom it may concern: my password and the password reset not working. please advise. thank you for your attention to my situation.

Answer:

Hi - I don't see any support tickets from you related to this. Can you please try again?

By ADM S.

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  • Where is the company located?

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