How easy is it to get a hold of customer service at Alight Solutions?

Question

Alight Solutions Questions & Answers

125 reviews

3 questions & answers

Ask a question See all questions

How easy is it to get a hold of customer service at Alight Solutions?

asked by Amy G. on 10/27/20

3 Answers

Add your answer

Ask a question

Get answers from the Alight Solutions staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Thomas L. · Answer 1 · 2023-03-27T08:48Z

Thomas L.

on 3/27/23

They are often imposible to reach in a sense because the computer system has limited topics, none related to Alight screw-ups, and if you pick the least immaterial choice, the rep you reaches is not emplowred to solve problems, only to report them to the indifferent Alight higher-ups in the U.S.

Helpful (0)

P H. · Answer 2 · 2021-11-22T03:46Z

P H.

on 11/22/21

They answer the phone but are not able or provided the skills to resolve customer problems

Helpful (0)

Alissa J. · Answer 3 · 2020-10-27T09:55Z

Alissa J.

on 10/27/20

The one good thing is they're easy to get ahold of. Just don't use automated systems.

Helpful (0)

Alight Solutions Questions & Answers

How easy is it to get a hold of customer service at Alight Solutions?

Add your answer

More questions about Alight Solutions

Ask a question

Is this your business?