I have not received any tracking information for the wig I ordered. No response from them after they were emailed twice. There is no number to call

asked by Kay F. on 4/4/18

14 Answers
Thumbnail of user lasonyas

I'm having the same problem

Helpful  (5)
Thumbnail of user jeminal

This website is obviously a SCAM! Please let people know so they do not get stuck.

Helpful  (4)
Thumbnail of user felicial14

This Site Sucks. Not at all BUSINESS Professional. No Customer Service. No Number to be Reach at all. Well I haven't been able to reach them. Will never order from them AGAIN. Then You pay for Speedy Shipment and that's not happening. I FIGURED I'LL GET THE WIG AROUND XMAS OR WHO KNOWS MAYBE NEW YEAR! I SHOULD'VE LISTEN TO A FRIEND WHO ORDERED FROM HERE AND NOT ORDERED $#*!##OH THANKS FOR THE TRACKING NUMBER THAT JUST SENDS YOU THROUGH A MILLION LOOPS AND YOU STILL DON'T GET ANY CLOSER TO KNOWING WHERE YOUR ORDER IS!

Helpful  (2)
Thumbnail of user jenelll

Omg I swear I thought I was the only one having this problem. I ordered 6 days ago and I haven't gotten tracking info or nothing. I've emailed them 3 times and still no response. I'm like dang let me check out the reviews, and low and behold, everyone's going through it. Smh I hope I don't have to go through a dispute with the bank. I really actually want the product.

Helpful  (2)
Thumbnail of user shayya

Just ordered yesterday an now having sec thought should i be worried abt never getting the things i paid for?

Helpful  (2)
Thumbnail of user meistere

I ordered because of a commercial on facebook. This is a joke! I wanted an LED projector "HD142X 1080p 3000 Lumens 3D DLP Home Theater Projector × 1
Black / 1080P" - for 59,- USD
- i received a mini projector which is not worth half the price i´ve paid! What a mess of time and - of course - money.

Für Deutschland:
Ich habe bei facebook einen projektor kaufen wollen: "HD142X 1080p 3000 Lumens 3D DLP Home Theater Projector Black / 1080P"
Ich habe einen Mini Projektor in Spielzeugformat erhalten, der nicht einmal die Hälfte dessen, was ich bezahlt habe, wert sein kann. (59 USD)
In den Müll damit!

Helpful  (0)
Thumbnail of user gerryl24

Do not order anything. They send rubbish that is not as shown in the pictures! Thats if they send anything at all!

Helpful  (0)
Thumbnail of user barbaraw258

My Daughter seen the ad on face book. I posted that face book is help them scam us i think were ever you seen the ad let them no what going maybe someone from facebook will talk to BICCSHOP and we may get some answers cause really i don't think they want scam ads on there web and u agree i ready posted on facebook that this company Biccshop is scamming peoples i no that facebook does want that cause that make face look bad so let let see if that work and maybe we will hear something from that dam company we don't have money to give TO BICCSHOP

Helpful  (0)
Thumbnail of user audreyk26

I ordered the wig on April 2 and did not receive it until May 3. They sent me the WRONG wig. Please don't buy from these people. They scammed me and several others from what it looks like. I went on youtube and saw that people received the wrong wig just like me. THERE IS NO LACE! THERE IS NO 360 PARTING! There is NO PARTING AT ALL ACTUALLY! I AM SO HURT!

Helpful  (0)
Thumbnail of user jasminem70

I ordered from them too. A lace front wig to be exact! April 1st and haven't received any information nor any answers and it's the 18th today! I only ordered one thing just to see how they were. I think They may be a fraudulent company! I have ordered from overseas before and never waited this long. Nor have I ever not gotten a answer before. The phone number is fake as well! I called the company and the phone just hung up. I contacted Facebook to let them know what happened. I know I'm not going to get my money back which sucks but I also don't want this to happen to anyone else... next time I'll just stick to using the wish app because at least I got what I ordered. It's really sad that these people, if you wanna call them that, do these things to innocent people. I hope they catch these basturds that are doing this. I'm pissed!

Helpful  (0)
Thumbnail of user ashleyd141

I placed an order on 4/2/18. When immediately after my purchase, I saw the concerns on different social media.

I emailed them within 30 min. Asking to cxl - because their website states ships within 24 hours of payment today is the 17th and I do not have ANYTHING. This is the response I received via email

Dear Customer,
We are so sorry that you want to cancel your order. We had remarked that canceled your order. But the order may be in the process of shipment, it cant be canceled successfully. Please note that.
If you have any questions, please feel free to contact us, we are more than happy to serve.
Have a nice day!

Keep in mind- this was literally 30 min after purchasing. I emailed again, and got the same response. This company is somewhere in a China. The response came from a Imogene Seidensticker. Email: iseidensticker4@gmail.com

Good luck guys

Helpful  (0)
Thumbnail of user marilynb75

I ordered 4/6/2018. No product... I emailed asking where's my wig and no response
Please beware! This company is a fraud! The advertisement is Not Real!

Helpful  (0)
Thumbnail of user kimberlyb141

I'm having the same problem as everyone else. I ordered 4/9/18, I've yet to receive an email with tracking number. I've emailed them three times and still no response.

Helpful  (0)
Thumbnail of user jazs8

Following... I was just thinking about ordering from this site. I'll hold off. Is there another reliable site?

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Biccshop staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Biccshop?
Post Review