Bidding Owl Questions & Answers

Here’s what consumers have asked with answers from Bidding Owl staff and previous consumers.

3 questions answered

33% answered in 1 day

Question:

My understanding is the software allows multiple user to enter data, is that right? can data be imported and exported. on a scale of 1- 10 with 10 being the hardest, how easy or hard is the software to use? is tech support responsive in the event we have a glitch on the day of the actual event. My understanding is the software allows multiple user to enter data, is that right? can data be imported and exported. on a scale of 1- 10 with 10 being the hardest, how easy or hard is the software to use? is tech support responsive in the event we have a glitch on the day of the actual event.

Answer:

Yes, that is correct. You may have several users logged in at the same time to enter data. Data import is available for Donors, Bidders, and Volunteers. Items are not able to be imported. We strive to be very intuitive and hope that the use of the software rates a 10. We are always here to help. Our business hours are Mo-Fr 9 to 5 Eastern. We also provide 24/7 emergency support services.

By Caroline G., over a year old

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Question:

Is it possible to have multiple users for bidding owl account? i've tried to add a user, but have had no success. Is it possible to have multiple users for bidding owl account? i've tried to add a user, but have had no success.

Answer:

Yes, that is possible. We have looked into your issue and fixed it. There was something wrong with the email address. Your user should now be able to login. We have also sent you an email with the login information.

By Caroline G., over a year old

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Question:

Are you only for non profit organizations Are you only for non profit organizations

Answer:

We focus on non-profits, but we have many customers who use our platform without a non-profit status or even for commercial reasons. Our customers include the US State Department, Oscar Meyer, and many other companies and individuals. Please register with us and take a look at our site. If there is anything we can help you with please let us know. We appreciate that you are considering using BiddingOwl.

By Caroline G., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Bidding Owl Questions & Answers

Is it possible to have multiple users for bidding owl account? i've tried to add a user, but have had no success. Is it possible to have multiple users for bidding owl account? i've tried to add a user, but have had no success.

Are you only for non profit organizations Are you only for non profit organizations

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