BooksRun Questions & Answers

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Here’s what consumers have asked with answers from BooksRun staff and previous consumers.

7 questions answered
14% answered in 1 day
Question:

How long does it take to get paid when selling books?

Answer:

Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.

By BooksRun S.,
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Question:

How long will take to get my money after selling books and how do i ship them?

Answer:

Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.

By BooksRun S.,
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Question:

Does this site pay you in check or store credit?

Answer:

Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team

By BooksRun S.,
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Question:

How do i go about selling these books to booksrun? how will i receive my $$$? does the buyer pays all fees involved? tried livechat & no response 3xs

Answer:

Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team

By BooksRun S.,
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Question:

How long does shipping take

Answer:

We send items with either USPS Media Mail or FedEx Ground Economy (regular shipping, up to 10 business days) or USPS Priority Mail (expedited shipping, up to 6 business days) or FedEx 2-Day shipping.

By Arthur B.,
Question:

It's been 8 days and the tracking says delivered but my status still says "approved for shipping".when do they process the books?

Answer:

Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team

By Arthur B.,
Question:

Answer:

Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team

By BooksRun S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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