Ca-Dresses Questions & Answers

Question 1

Question:

Do the dresses fit true to size or am i better off getting a size up from what i normally wear and have it altered? also, there are no exchanges even if you order a standard size, correct?

Answer · 2016-01-06T09:07Z

Answer:

We recommend that you get the correct size to use how to measure and size chart. Yes, if you received the dress is the wrong size, you can exchange or return it.

By Marry C., over a year old

See more answers (9)

Question 2

Question:

This site is a complete scam This site is a complete scam

Answer · 2018-12-28T10:02Z

Hacked my card charged me $1800 by fraud claim lodged

Question 3

Question:

I ordered a dress recently the money as been taken from account but im get no respond i tired to log it but it wont let me i tried to change password to log in never got the email.... after reading reviews im worried i made a mistake! how can i contact i have emailed tried live chat with no response! I ordered a dress recently the money as been taken from account but im get no respond i tired to log it but it wont let me i tried to change password to log in never got the email.... after reading reviews im worried i made a mistake! how can i contact i have emailed tried live chat with no response!

Answer · 2016-11-03T07:26Z

1. No live chat at ca-dress.com, please ensure that your order is on the here. 2. Get quick response by sending mail to cadresses@gmail.com or cs@ ca-dress.com 3. Please make sure your order is NOT in the guest account, Otherwise you can log in so easy 4. Check your email spam folder, you will find letter from ca-dresses.com

Question 4

Question:

I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake

Answer · 2016-09-27T11:38Z

Please check your E-mail, the customer service in contact with you. Thanks

Question 5

Question:

I am in the process of getting married and i would love to order bridesmaid dresses from your site, however these reviews have me at a stand still, my question is if in fact there is a problem with any one of these dresses what is your policy for returns and what will you do to make sure the problem is corrected in a timely manner such as getting another dress to me, to keep my wedding from being a disaster I am in the process of getting married and i would love to order bridesmaid dresses from your site, however these reviews have me at a stand still, my question is if in fact there is a problem with any one of these dresses what is your policy for returns and what will you do to make sure the problem is corrected in a timely manner such as getting another dress to me, to keep my wedding from being a disaster

Answer · 2016-09-26T04:07Z

Hi, All return request will pay more attention to, now. In general, our good comment more than bad. If you received the dress in wrong color, size, etc. Any problem, you can return to dress, or exchange the dress to you. Please send photos about the dress problem contact us by email, your problem will be dealt with. So, please rest assured order.It won't be a problem. All return request will pay more attention to. Thanks

Question 6

Question:

Hi, i am trying to return an order from your company and per your website, i am to contact you within 5 days of receiving my order. instructions on your site state that i can do a live chat or email your company. live chat is not available on your site so i emailed your company three times and have not heard back. please advise on my next step for return. i received package from your company and my dress is not as ordered or the right size. please provide instructions for return. order #500003581 (placed on may 13,2016 3:36:55 pm pdt). description: knee-length lace satin sash v-neck empire bridal gowns for $236.98 canadian-rush delivery paid and custom measurements sent. please advise me Hi, i am trying to return an order from your company and per your website, i am to contact you within 5 days of receiving my order. instructions on your site state that i can do a live chat or email your company. live chat is not available on your site so i emailed your company three times and have not heard back. please advise on my next step for return. i received package from your company and my dress is not as ordered or the right size. please provide instructions for return. order #500003581 (placed on may 13,2016 3:36:55 pm pdt). description: knee-length lace satin sash v-neck empire bridal gowns for $236.98 canadian-rush delivery paid and custom measurements sent. please advise me

Answer · 2016-09-26T04:19Z

Hi Your question has been handled. If you have a return request please contact us by email or clicking contact us on the page. Thank you very much.

Question 7

Question:

Hello. i am trying to return an order from your company and per your website. i am to contact you within 5 days of receipt of my order. instructions on your site state that i can do a live chat or email your company. live chat is not available on your site so i emailed your company. please advise on my next step for return. i received package from your company today. dress is not as ordered. please provide instructions for return. order #500003531 (placed on april 24,2016 6:38:18 am pdt) sexy v-neck lace long sleeves mermaid wedding dress 1 x ca$217.15 Hello. i am trying to return an order from your company and per your website. i am to contact you within 5 days of receipt of my order. instructions on your site state that i can do a live chat or email your company. live chat is not available on your site so i emailed your company. please advise on my next step for return. i received package from your company today. dress is not as ordered. please provide instructions for return. order #500003531 (placed on april 24,2016 6:38:18 am pdt) sexy v-neck lace long sleeves mermaid wedding dress 1 x ca$217.15

Answer · 2016-09-26T04:20Z

Hi Your problem has been solved. The return request please contact us by email. Thanks

Question 8

Question:

They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all. They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all.

Answer · 2016-09-26T04:25Z

Yes, you will get the right dress. What are you ordered is what you get. Our site has been operating for more than 3 years, we are safe. Thanks

Question 9

Question:

Where is your office located?

Answer · 2016-09-26T04:26Z

Answer:

Ottawa, Canada Thanks

By Marry C., over a year old

Ca-Dresses Questions & Answers

Do the dresses fit true to size or am i better off getting a size up from what i normally wear and have it altered? also, there are no exchanges even if you order a standard size, correct?

This site is a complete scam This site is a complete scam

I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake

They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all. They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all.

Where is your office located?

Hi i ordered a dress from gownsmeca@gown.clothing i'm not sure if it's fraudulent... please help

Can’t see your question? Ask to get answers from the Ca-Dresses staff and other customers.

Ca-Dresses Questions & Answers

This site is a complete scam This site is a complete scam

I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake I am wanting a refund of $115.00 and to stop the shipment of the dress. it was ordered by mistake

They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all. They have the dress my daughter wants for her wedding but is this site safe? will i get the right dress and all.

Where is your office located? Where is your office located?

Hi i ordered a dress from gownsmeca@gown.clothing i'm not sure if it's fraudulent... please help

Can’t see your question? Ask to get answers from the Ca-Dresses staff and other customers.

Where is your office located?