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on 12/27/15Yes they are the middle man and very poor at it no return phone calls and generic emails response from Jacqueline who seems to be not very good with reviewing orders or customer complaints
I believe that they are the middle man, as it was explained by their service rep They can take the money from the order. Then they work with other companies to find the merchandise. The the third party is responsible for the shipping of items That is my understanding of how they explained it.