How easy is it to get a hold of customer service at Climber.com?

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How easy is it to get a hold of customer service at Climber.com?

asked by Stephen C. on 8/14/19

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I am a Research Biologist. How can I effectively utilize Climber.com to get a real chance at a career position?
Once in the site, it seems you have access to recruiters and hiring managers in top companies in your field. Or so it seems. Ive sent dozens of emails and requests to connect on LinkedIn and connect with recruiters. Not one response from anyone, positive or negative. No response whatsoever. Unbelieveable. Youre lead to believe that the value of this company is in the hundreds of thousands of hiring managers, because it is not in their resume service. So after several months I gave up on the convoluted website, the lack of responses and moved on and sucked it up as a loss. What happens after 6 months? You get a bill for $39.00 for the monthly membership again! On new years day no less! An automated charge, how lovely and impersonal! What a lovely request for my refund I will ask tomorrow morning! Oh now, they have a wonderful refund policy... you can cancel in one of 4 ways... of course you can, because they have plently of unhappy customers. Unscrupulous companies cannot hide in the etherspace, they must be accountable as if they are are bonfide physical company. This company should be shut down. Yes they probably have favorable reviews but I have yet to see one, they know its a numbers game and more people will not complain and ask for refunds for a month or two. I forked over 600 bucks and the first month membership... and another monthly charge after 6 months of absenteeism... no phone calls no email reminder... nothing. Just an automated monthly charge on new years day! Two thumbs down to climber.com. The only place they climb is in your wallet and screw you of money they did not earn! Buyer beware! Go elsewhere for searching help finding a position!

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Matt R. · Answer 1 · 2019-08-14T06:51Z

Matt R.

on 8/14/19

Not easy. If they answer the phone, you often get the run around.

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