Coldwater Creek Questions & Answers

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Why have I never received my order? You took $65.62 out of my account and I still have no clothes. Very disappointed!

asked by Grace C. on 12/17/23

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Why have I never received my order. My name is, Grace Coyle. You took out $65.62 fro Ameris Bank, Moultrie, Georgia 31788. My email: gcoyle82@yahoo
As of today I have yet to receive my order that came from China. Tracking says delivered to address but that is totally untrue. Please advise.
How do I return an item when no return label or form was included? The back of the order form is blank!
If you returned an item, are they processing my refund? Order #D02409806, it was over $200.00
Order #E05762434. I sent 3 emails but didn't get the shipped email, & called the number in the confirmation but immediately disconnects. Please help!
Placed an order on July 22 during the 70% off sale. Got confirmation but nothing since. Tried calling and emailing customer service. Still nothing.?
I want to expedite shipping my order, just made it yesterday. E05651341 - phones, etc are down and cannot cancel or expedite.
Why people who have never tried on advertised clothing will order over the net, sometimes several hundred dollars worth of clothing...?
I bought a top from you. Olive green with a notched collar and little gathers on either side. When i washed it it turned into a rag. Unwearable.
MY ORDER WAS NEVER RECEIVED BY ME, I LIKE TO KNOW IF YOU, COVER THAT LOSS, SINCE YOU ALSO CHARGE ENORMOUS PRICES FOR SHIPPING AND HANDLING..

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