ColorsBridesmaid.com Questions & Answers

Yes, you can return your dress for an exchange or get a refund. If your dress does not fit and you want to return it, please contact us or email service@colorsbridesmaid.com directly within 3 business days of your receipt of the dress. We will call back or email back within 24 hours. If you do not receive our response, please check whether our mail has been put into the spam box without being discovered. Get detailed info at https://www.colorsbridesmaid.com/refund-return-policy.html. Please read it carefully, we process the return of any item according to this refund and return policy.

As a dress group supporting global market, we have office in charge of marketing and design in the USA and Canada. Like most suppliers in this industry, we produce most items in China and ship them out to the whole world, which is very common even in some big brands in USA. Each company's sizes different, so it is better to get yourself measured then compare our size chart to get right size. If no standard size can work, you can use our free custom sizing service to guarantee a better fit.

Dear Melissa, May I know your daughter's specific measurements of bust, waist and hips? So we can offer your better advice. Please send to our email service@colorsbridesmaid.com. We will reply you as soon as we can. REFERENCE: Some customers said our size run smaller than US size. Please refer to our size chart at http://www.colorsbridesmaid.com/size-chart.html and also you can refer to measuring guide at http://www.colorsbridesmaid.com/can-you-customize-the-size-of-my-dress.html to take your measurements. If you can't find a standard size fit you, you can select our CUSTOM SIZE(free) service in size option, and refer to the measuring guide to take your measurements, in which way we will make the dress fit you exactly. Best Regards, Customer Service Team

Dear vivient, Thanks for your interests in our dresses. Have to say, it is hard to tell you the difference of these colors by words. You can write to service@colorsbridesmaid.com and the customer service will attach the photos of these swatches. It will be clear to see the specific difference. Additionally, our swatches are available which will enable you to see the colors in person. Any furture question, please tell the customer service. Thanks again

Dear Diana, Thanks for your interests in our dresses. I would like to answer your questions one by one. 1. We can make 20 dresses for you. Our dresses are made to order here. So no matter how many dresses you need, we can get them made for you. We just need some time to produce them. 2. Our producing and shipping time is 17 days in total after order made. For style which has lace, the time is 21 days in total. We can also provide you with rush order service if you think the time is long for you. You need to tell us the specific style No. Firstly and then we can tell you how long you can get your dress. 3. Almost all of our styles are available online, they rarely will be taken off from our site. We add new styles every year. You can keep a record of the dress' style No. And picture. Then we can produce them for you even three years later. Do not worry. We suggest you contact our customer service at service@colorsbridesmaid.com. They will give you professional help and try our best to meet your requirements. Thanks

Dear Diana, Thanks for your interests in our dresses. I would like to answer your questions one by one. 1. We can make 20 dresses for you. Our dresses are made to order here. So no matter how many dresses you need, we can get them made for you. We just need some time to produce them. 2. Our producing and shipping time is 17 days in total after order made. For style which has lace, the time is 21 days in total. We can also provide you with rush order service if you think the time is long for you. You need to tell us the specific style No. Firstly and then we can tell you how long you can get your dress. 3. Almost all of our styles are available online, they rarely will be taken off from our site. We add new styles every year. You can keep a record of the dress' style No. And picture. Then we can produce them for you even three years later. Do not worry. We suggest you contact our customer service at service@colorsbridesmaid.com. They will give you professional help and try our best to meet your requirements. Thanks

As a dress group supporting global market, we do have office in charge of marketing and design in the USA as well as Canada. Like most suppliers in this industry, we produce most items in China and ship them out to the whole world, which is very common even in some big brands in USA. You can also write to service@colorsbridesmaid.com if you have any other questions. We will respond you within 24 hours.

Yes, you can return your dress and exchange for a different size. To guarantee a better fit, we usually suggest our customers to choose the free custom sizing service when placing the orders, which means the dresses are made specifically to your own measurements. Moreover, our customer service will confirm your measurements before producing your dress. It will greatly reduce the potential measurements alternation. In a word, we will try our best to make your dress fit you like a glove. Get detailed info at https://www.colorsbridesmaid.com/refund-return-policy.html. Please read it carefully, we process the return of any item according to this refund and return policy.

If your standard size dress does not fit you, you can return it and get a full refund on the cost of the returned dress on the condition that it is in its original condition. Get detailed info at https://www.colorsbridesmaid.com/refund-return-policy.html. Please read it carefully, we process the return of any item according to this refund and return policy.

We are glad that our customer service has contacted you in time and you have a good communication with each other. Thank you for shopping at our site.