Comstrom Questions & Answers

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Here’s what consumers have asked with answers from Comstrom staff and previous consumers.

5 questions answered

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Question:

Is comstrom a scam or a legit company? Is comstrom a scam or a legit company?

Answer:

They are legit. Got my item yesterday. Best price for this item. Have been searching for a long time.

By Barb W. over a year old

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Question:

How easy is it to get a hold of customer service at comstrom? How easy is it to get a hold of customer service at comstrom?

Answer:

Very easy to email them and received prompt response.

By stephanie b. over a year old

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Question:

Can you confirm in stock availability of an item i am considering purchasing? Can you confirm in stock availability of an item i am considering purchasing?

Answer:

I doubt it. I bought something and have been waiting 6 months. I saw they were advertising what I bought and what I said I would take in replace of and they said were out of that too. I said- why are you advertising to buy it then?!

By Nicole G. over a year old

Question:

Can you please let me know how your return policy works. what if the item arrived is not in good condition or is broken ? Can you please let me know how your return policy works. what if the item arrived is not in good condition or is broken ?

Answer:

https://www.comstrom.com/pages/terms-and-conditions

By Paul R., Manager over a year old

Question:

Can you share a success story using comstrom? Can you share a success story using comstrom?

Answer:

Got my order on time. Was assisted by customer service very nicely. He followed when the item was shipped. Overall good company.

By ariel s. over a year old

Question:

Purchased two chairs this summer. have yet to receive them. was told they were back ordered abd would be shipped in the middle of october....

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Comstrom Questions & Answers

Is comstrom a scam or a legit company? Is comstrom a scam or a legit company?

How easy is it to get a hold of customer service at comstrom? How easy is it to get a hold of customer service at comstrom?

Can you confirm in stock availability of an item i am considering purchasing? Can you confirm in stock availability of an item i am considering purchasing?

Can you please let me know how your return policy works. what if the item arrived is not in good condition or is broken ? Can you please let me know how your return policy works. what if the item arrived is not in good condition or is broken ?

Can you share a success story using comstrom? Can you share a success story using comstrom?

Where are they located? i order a sofa in march of 2020 and it's now mid october and i still haven't received anything

Purchased two chairs this summer. have yet to receive them. was told they were back ordered abd would be shipped in the middle of october....

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