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Here’s what consumers have asked with answers from Eat & Fit staff and previous consumers.
Hi, Sally! Thank you for raising this question. There are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enable d the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Hello, Joan! We would like to apologize for your negative experience. We want to learn more about your situation and make things right. If you wouldn't mind contact us at care@eat-fit-mealplans.com at your earliest convenience and mention that you left feedback on Sitejabber. It would be greatly appreciated. We look forward to emailing with you. Kind Regards, Team Eat&Fit
Hello Lorena! There are two ways we can proceed. You can reach out to us at care@eat-fit-mealplans.com, or, alternatively, if you have already contacted us via email, please send us a 6-digit code from the auto-reply here. Either way, we will be able to provide you with further assistance. Kind regards, Team Eat & Fit
