eClinicalWorks Questions & Answers

Here’s what consumers have asked with answers from eClinicalWorks staff and previous consumers.

5 questions answered

0% answered in 1 day

Question:

How does the kiosk work? do you have to have special hardware for implementation? How does the kiosk work? do you have to have special hardware for implementation?

Answer:

It's really the best outpatient kiosk compared to at least advancedMD, epic, greenway, EMA, ezderm, Athena. You only need a iPad and an enclosure. It allows for patient balances to be paid ithoutbhuman intervention. Reduce front staff requirements. Takes the photo if picture, sign consents, update pharmacy, review of systems and inputs that into the note. Allows QR code check in.

By m j. over a year old

Question:

I am on a remote eclinical works station and it has frozen, can't close any windows I am on a remote eclinical works station and it has frozen, can't close any windows

Answer:

Enter username and password of the person last using it. Otherwise open a new session. To close the other users session you need their information or you can do control alt delete and close that session

By m j. over a year old

Question:

How can i generate month to month new patients record? these patient records should exclude patients who have had a previous visit to the clinic. How can i generate month to month new patients record? these patient records should exclude patients who have had a previous visit to the clinic.

Answer:

EBO reports. Place a ticket on my.ecliniclaworks.com and they can tell you which report

By m j. over a year old

Question:

How does ecw handle time zone issues when a practice has clinics in different states and times zones? is date and time stamping a problem with the emr? How does ecw handle time zone issues when a practice has clinics in different states and times zones? is date and time stamping a problem with the emr?

Answer:

Each office (facility)has an assigned time zone. We have not issues.

By m j. over a year old

Question:

The log in screen display is off - the username is down where the password is and the password is below that. only noticed because we couldn't click in the username box, but when we press the tab key it navigates as i mentioned above. what screen resolution should we use?

Answer:

Best screen resolution is above 1080

By m j. over a year old

Question:

What pharmacy database does eclinicalworks use?

Question:

My company use eclincalworks. we have many facilities fax at least 100 mails a day, but fax always stop sending pending & logged all week.how to solve

Question:

Which product would you recommend to a physician eclinicworks or health fusion medi touch

Question:

What is the monthly minimum fee for revenue cycle management?

Question:

I have repeatedly requested login information and i constantly get rejected and then locked out of the account. phein07@yahoo.com

Typical questions asked:

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eClinicalWorks Questions & Answers

How does the kiosk work? do you have to have special hardware for implementation? How does the kiosk work? do you have to have special hardware for implementation?

I am on a remote eclinical works station and it has frozen, can't close any windows I am on a remote eclinical works station and it has frozen, can't close any windows

How can i generate month to month new patients record? these patient records should exclude patients who have had a previous visit to the clinic. How can i generate month to month new patients record? these patient records should exclude patients who have had a previous visit to the clinic.

What pharmacy database does eclinicalworks use?

My company use eclincalworks. we have many facilities fax at least 100 mails a day, but fax always stop sending pending & logged all week.how to solve

Which product would you recommend to a physician eclinicworks or health fusion medi touch

What is the monthly minimum fee for revenue cycle management?

I have repeatedly requested login information and i constantly get rejected and then locked out of the account. phein07@yahoo.com

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