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ECG UK Questions & Answers

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Here’s what consumers have asked with answers from ECG UK staff and previous consumers.

1 questions answered
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Question:

Hi, i am about to buy an olympus 75mm f1.8 lens. i was given a coupon code jbuy599, for5%discount. how do i claim this discount? does this ship from the uk? kind regards arthur norton.

Answer:

Hi Arthur, Thank you for your interest with eGlobal Central! In order to use your coupon, please enter it in the coupon code box available at the checkout page on the right hand column. We ship from our warehouse in Hong Kong using secured and fast couriers so you will have peace of mind when shopping on our website. Kind regards, EGlobal Central

By Josha C.,
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Question:

I.m still waiting to my order to be dispatch.

Question:

Can i purchase from your depo in england

Question:

I have just purchased a phone from eglobalcentral. after reading reviews i am now worried that i have done the wrong thing.....help please?

Question:

Question:

Are you chinese

Question:

Hi, i have placed two orders. one on the 2nd of sept that you have cancelled on the 29th of sept on the basis of the product being out of stock. you should have mentioned that to me before i placed the order and not 3 weeks later. on 29th of sept i have placed a new order for a product that apparently was is stock but never arrived. i have been in touch with the customer service via email, they have acknowledged receiving my inquiry and that they will investigate the matter. since then (11th of oct) i have tried to get in touch with customer service (sent numerous emails) that had been left with no response. you now have my phone, my money and fail to respond! i regret making the decision to place the orders with you. i should have spent the extra money and buy the product off a reputable seller and not let myself scammed. #eglobal #eglobalcentral #scam

Question:

Hello, i wanted to talk about my order and all the situation that happened. i've waited for your order for 25 days, i've ordered on the 2016-08-28 and received the package yesterday, when it should have taken 3-5 days, like a normal shipment. i took the package finally, but what i bought isn't inside the package. are you serious?? i've waited almost a month for anything!!! please resolve this ridicoulus situation or i'll ask for a chargeback!! this is unbelievable!!! order #5603913 julijanavan@gmail.com

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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