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Hi I just got an item in the mail and am not satisfied! I would like to exchange it out if not return it

asked by Robyn S. on 6/15/15

1 Answer
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Hello Robyn - we would be happy to assist you with your return/exchange. We have a new satisfaction guarantee policy that we implemented approximately a month ago on our entire line of products. You can find the details here:

http://www.extremerestraints.com/information/custserv/satisfaction-guarantee.html

Please make sure you contact our customer service team to arrange the return. All items coming back must have an approved RMA number or the package will be returned. You can reach our customer service team toll free in the US at 866-469-2376, or direct dial from outside the US at 714-907-1040. They are available Mon-Fri 8am-4pm PT (GMT -8).

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