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FreshGo Questions & Answers

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Here’s what consumers have asked with answers from FreshGo staff and previous consumers.

3 questions answered
0% answered in 1 day
Question:

Can i wear these continuously or do i have to remove them each day?

Answer:

Dear Robert, thanks for your comment. Here're some additional tips for wearing contacts: All of our colored contacts are yearly lenses. After opening, it is suggested that you wear 8-10 months if they are taken good care of. The new lenses are preserved in a solution with a higher salt concentration than human tears. So please soak the new lenses in the daily lens care solution for several hours before you apply them for the first time. Last but not least, don't sleep with the contacts on. The recommended wearing time is no longer than 8 hours per day.

By Ella H.,
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Question:

Hello! can customer service reply to my email? i ordered the wrong color and i need to change before the ship out thank you

Answer:

Dear customer, thanks for reaching out. Please email us at info@eyefreshgo.com, we will help you to solve this issue.

By Ella H.,
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Question:

Answer:

Dear Elizabeth, Thank you for reaching out, could you please send us your order number? The title of the FR, Like FR11111

By Ella H.,
Question:

I tried to reach out with the question and never got a response. i wanted to know how to store the lens. do i need lens solution?

Question:

Hi. how will i know if they will work on my dark eyes? also do i need my eyes measured? i used to wear contact lenses.i want non prescription

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