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Hello, after paying with IDEAL, I got email that my order is REFUSED,Without any explanation HOW&WHEN will I get it back.Tried 2 times to contact them

asked by Rosey V. on 1/16/18

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I get a mail from fairyin that my order is refused what is that mean
Hello My name is Cherkaoui Ihsan and I've ordered 2 dresses online from you.
I orded today a dress and paid it by iDEAL. They send me an email: refused. But i already paid. What should i do now?!?
Why did you mal me that our orderd dress is "refused", but yet at the same time the 318 euros is payed for the dress and you didnt pay it back... Is this swindle?
Krijg ik mijn geld terug als de jruk te groot of te klein is?
I ordered a dress, and i can see from bank that it is payed for... but when i search the trackingnumber, it is a nonexisting-number... and all these reviews scare me a lot... will i even get the dress? And will it be correct according to pictures... and will i have to pay the transportation again, when i already payed for it? I can only hope for the best? Or can you give me an answer... since i have not received any confirmationmail of the buy, or any answers to my questions on mail... best regards anita
Is IT a fake site? Is the dresses good? Does they fit? I bought a dress for 1346 swedish crouns
HELLO I HAVE ALREADY MORE THAN THREE TIMES SENT A MESSAGE RIGHT AFTER ME ORDER ASKING IF THIS DRESS COULD BE SEND ALL OR SHOULD IT I WANT TO CACEL MY ORDER AND MY MONEY BACK PLEAS

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