Has anyone found a way to get their money back from this company? I ordered something for christmas in a christmas pattern late november and just recieved it in the wrong size and color. Absolutely no customer service, any ideas? Also, has anyone gotten anywhere on reporting them and where should I report them?

asked by Kayla T. on 12/29/16

9 Answers
Thumbnail of user carolev2

If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.

Helpful  (3)
Thumbnail of user julieb854

My shipping label was from: Jon. 2532 Bent Creek Rd. Auburn, AL. 36830Image

Helpful  (2)
Thumbnail of user coleenb15

Received item NOT ordered. Already have one. Return address also Jon at 2352 bent creek, Auburn, which turns out to be a gas station! I have to monitor any charges that pop up. Anyone figures this out, post here.

Helpful  (1)
Thumbnail of user nadzj

I haven't ordered anything but received some items from them I am baffled on how they knew my information. So now I am worried if my accounts are gonna be charged. Anyone have this experience

Helpful  (1)
Thumbnail of user rossm168

Sadly, 3 years after this original post was made, these complete scumbags are still scamming innocent victims. The ad I saw was on Facebook, and I paid for it using Paypal and neither of those companies will take any action to prevent it from continuing...

Paypals "Buyer Protection" isn't much help - before they refund me I have to return the scammed item to the supplier, to an address which doesn't exist... the refund won't be processed until someone receives the return, and being a fictitious address that means never...

Helpful  (1)
Thumbnail of user debp20

Good luck. I was scammed by them also. I can't believe they are still in business. I haven't found out how to report them either.

Helpful  (1)
Thumbnail of user jennifers1704

Me, too. Received a moisture sensor, didn't order it. I don't know if we were charged for it or not.

Helpful  (0)
Thumbnail of user margaretr355

I received a professional heater for waxing to melt the wax. I didn't order this! Have no use for it. I don't know if I ordered something else from amazon, or another company and was sent this by mistake, or how they got my info. Or if I was charged.Jon from Bent Creek unordered wax machine

Helpful  (0)
Thumbnail of user sherrim91

I wish I new there was protection through pay pal. I was totally screwed by this company!

Helpful  (0)

Add your answer

Ask a question

Get answers from the Fairy Season staff and other customers.

Have a question about
Fairy Season?
Post Review