Here’s what consumers have asked with answers from Famous Footwear staff and previous consumers.
I Actually had a good experience. Ordered from 3 companies the same day the same shoes only in different colours. Ordered from 3 companies the same day the same shoes only in different colours Belk and Pennys did not have the colour I really wanted. I never had heard of famous footwear so I ordered because they had the exact colour I wanted. Sadly I read these reveiws and thought I had been cheated. But their order came in 1st and was exactly the same shoe. I am not sure if it was a fluke but it was some of the best purchase I've ever made!
I don't know what the most popular shoes are, but I can tell you that if you order online, you should order a brand you already have, so that you know how they fit you. I know that Clark's shoes are very popular. I already had a couple pairs of Clark's, so I knew the right size. I ordered 2 pairs online, and they fit perfectly. If you can, go to the mall and try on a brand you like, see how they fit, and then order online if it's cheaper that way.
Yes this company does allow exchanges and returns. But the one thing everybody should know if you order online and get a receipt it says how much you have to pay to return them. So yes this company does but you have to pay. For wide feet I feel like they should have more options, my mother has wide feet and it is really hard to find shoes she can fit into but also her size. What I would do if I were you I would buy Puma's, they work on all different lengths of feet and they are really comfortable.