asked by
on 10/5/15Hello! As you already clearly said, the problem you have with filesmonster(which in NO way is related to or associated with us!) we can not help you with that so i do not know why you even bring this up. On our site we have: a live chat, a FAQ page and a help system. So please do not use sitejabber for questions like this. Also we helped you already via the live chat.