I want their number, anyone please

asked by Elizabeth V. on 12/24/15

18 Answers
Thumbnail of user elizabethi4

It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.

Helpful  (2)
Thumbnail of user thanas5

Tel: +86-020-86655266

Helpful  (1)
Thumbnail of user latriceg

I haven't seen a number and if you try chat it's never available and the return refund is just as long. Don buy from here ever. The prices are cheap because the quality is cheap and the clothes say US sizes but they are still Chinese sizes I actually had to measure them to get a refund.

Helpful  (1)
Thumbnail of user ilk10

This company doesn't seem to be real company. Be careful! I bought 4 items, shipping took almost 2 months. The worst thing is that none of them I can wear because quality of clothing was really bad. There were not blend names of Fashionmia on the all four clothes.

Helpful  (1)
Thumbnail of user marya313

I used their email address. They were quite quick in responding.

Helpful  (1)
Thumbnail of user madeleineb13

They never ever answered the phone anyway so the phone number was worthless. It rang and rang and rang forever. I only got a refund because I paid with paypal and even then it took 5 months to get the refund. Every time I did what they asked they would request something else. Finally they wanted a copy of my driver license and. Passport to get a refund.

Helpful  (0)
Thumbnail of user staciar1

Calling them is useless. They never return messages. They do respond to emails, but they just keep promising returns that never come.

If you are still within 120 days of your purchase date, file a dispute with your bank or PayPal (whatever method you used to pay). Beyond 120 days, they cant help you.

If your 120 days are over, your best bet is to start posting negative reviews all over the place. They responded to my reviews on this site and on TrustPilot, promising me the refund (the one they had told me MONTHS ago was delayed because of systems problems) IF I took down my reviews. Clearly, these bad reviews bother them.

If you Google Fashionmia reviews, you will find all kinds of sites on which to post reviews.

And report them to the Better Buisness Bureau.

Helpful  (0)
Thumbnail of user clairen11

They located in China, so the team deal with the refund and return is this number +86-020-86655266, and the email they use to contact me is resolution@fashionmia.com which isn't shown on the website

Helpful  (0)
Thumbnail of user mariont7

Just never buy a thing from this site, there are others like this one too. I'd sooner buy toilet paper for the homeless! At least it would be of better use.

Helpful  (0)
Thumbnail of user joid1

They don't have a number. PayPal was able to view an international number and asked me if I wanted it but I said, "no". I was not going to waste any more money on them. PayPal refunded what I paid and then fashion Mia contacted me saying. "Because you have opened a dispute we will return your money and close your order"

Helpful  (0)
Thumbnail of user cyrillaa1

I did not have to WO worry about a number. Once I threathenef them with the the FTC. And getting shut Dow in America they gave me me everything I wantrd

Helpful  (0)
Thumbnail of user wendyl32

I never found a number I went to paypal an had then take care of the issue

Helpful  (0)
Thumbnail of user pinkl13

This company is in China. Their contact address, email, and telephone number is on the site at the bottom. Select CONTACT US.

Helpful  (0)
Thumbnail of user adinab2

This is from their site. USA/Canada Toll Free: +1 (888) 553-5616 International: +86 (29) 8918 3364

Helpful  (0)
Thumbnail of user anabellea

They have a phone number. When u purchase an item on the receipt. But u have to
Look
Carefully it's not obvious.

Helpful  (0)
Thumbnail of user tiffanyr19

It's 1-888-553-5616, but when I called I got a recording that then hung up on me, so I didn't get to talk to a live person.

Helpful  (0)
Thumbnail of user emyw

They don't have one.

Helpful  (0)
Thumbnail of user debras57

1-888-553-5616... Fashionmia

Helpful  (-1)

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