FlipKey Questions & Answers

If you do, you will loose all previous phone numbers and email address from previous inquiries. Flipkey will raise the rental rate paid by potential guests. In my case rents went from $3500 for a week to over $4,000.00 making my property no longer competitive. Service worked great up until a couple years ago. Subscription fees were raised annually, inquiries were dropping, and bookings were dropping. I contacted Flipkey yesterday and they said they are prioritizing free listings since Flipkey collects a healthy booking fee. Said their plan is to discontinue annual subscriptions. Convinced me that free listing will be best for me and they are going to credit my prorated annual subscription. After doing this, 330 previous inquiries phone and emails were gone! Make sure to capture previous contact info or you will loose it.

I list my property with Flipkey and VRBO. I finally got my first booking through Flipkey but the folks canceled because Flipkey charged them $300. VRBO's fee would have been $120. I would suggest going to VRBO. Looking at the rest of these reviews, it looks like a crappy company.

If you are concerned about cash flow, don't use Airbnb or FlipKey. As an owner you do not get your money until the guests check in. Frustrating and bad for owners. Also, the damage deposit is kept by FlipKey and they refund it. Sort of like FlipKey is living off your cash flow at no charge! Go with VRBO or HomeAway. They have the systems down pat. I've advertised on all sites and they get you the most bookings by far...

You won't receive an answer from FlipKey unless you want to wait on hold for a very long time and then be connected to customer NOservice who has absolutely no training. This is a very poorly managed company and they have many angry owners as well as renters. You are better off searching for your rental on VRBO. Remember all of these sites are a 3rd party, advertising properties for the owner. The real assurance lies between the owner and you.