They never answer the phone number on their website. They never respond to messages or emails. Is this company a scam?

asked by frances t. on 12/27/17

6 Answers
Thumbnail of user sherryb74

I ordered from this company. They claim their phone is technical difficulties. They took my credit card as American pride. I shut down the credit card with a dispute. I have also turned them in to BBB and they also had no results. Have been told the package was in transit, but now that tracking number is no longer found. Will never do business with them again

Helpful  (2)
Thumbnail of user sharadiantw

THIS IS TRUE! YOU WILL NEVER GET AN ANSWER. I LOST ALOT. THEY SUCK!

Helpful  (1)
Thumbnail of user sp205

I have called and called and the phone rings. Send emails you get automated answers that does no even pertain to what you asked. BBB will be getting involved. I strongly suspect this is a fake company that takes your money and never delivers. If not then send our stuff!

Helpful  (1)
Thumbnail of user michelee228

I ordered my item on 12/2 /23 and still have not received it. They don't answer the phone number and they don't respond to emails. YES they are SCAM ARTISTS

Helpful  (0)
Thumbnail of user kimb1009

I was told limited phone by a message due to COVID 19. I sent written response on website all you get is a automatic response. Never any answers or help

Helpful  (0)
Thumbnail of user kates130

Gear Launch is not the same as US Gear Launch (also known as American Pride), one is an e-commerce and the other one is a store. This is the one you are looking for https://www.usgearlaunch.com/
You probably had no results with BBB because the complaint was filed against the wrong company.

Helpful  (0)

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