GenericPerfumes Questions & Answers

Buyer beware. I purchased a purfum they claimed was the identical smell of the name brand I wanted. I recieved the item quick but when it came it had leaked all over the box. Worst part was, it smelled nothing like the purfum they claimed it was, not even close. There website states not satisfied 100% money back guarantee and also provides you a forum to fill out for return as well as an email stating to reach out with any issues, which I did all this. I never heard back from any methods I used to contact them about the issue, return and refund. It was ignored. I finally had to file a dispute with PayPal regard this company and the issue I was having. This company then waited to the day the dispute claim would end to respond and offer half refund. They refused to honor the website statement of the money back guarantee. The statements made on the website are all lies. I believe they do it to sucker people in. If it wasn't for using PayPal and being able to file a dispute for PayPal to intervene, I would have never received a refund. I do not recommend to ever use this company. False advertisement and Ignores you once they receive your money. DO NOT BUY. I enclosed the statements they claim. This is all lies. BIve never wrote a product review but this experience was so bad, I hope to help others from experiencing the same disappointment. B