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GetOnFleek Questions & Answers

200 reviews
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Here’s what consumers have asked with answers from GetOnFleek staff and previous consumers.

5 questions answered
20% answered in 1 day
Question:

I am monents ago from writing a bad review.hello, the article i bought is a ninja renaissance hoodie size xl - and it didnt arrive yet. i never got a confirmation or a status update of my order from november 27th with the number 000020418. i did pay immidiately then with paypal. since 10 days i evendont get a notice from my asking at your help@email. my patience has run out. give me some answer or i ask paypal to give me my money back yours rainer lange ps that would have been my sons christmas gift...

Answer:

This is because it's a scam don't buy from them they will try to make you buy it then when you ask for a refund they say sorry we can't do that

By Teeny s.
Question:

Hi, i need the tracking number/order confirmation for the crewneck i just bought. haven't been given anything after paying $60 for the item and delivery! i would like to cancel order immediately.

Answer:

Hi I'm sorry to Break it to you but get on the plate is a scab check out Allie hardestys video on it

By Lauren R.
Question:

I ordered a shirt from your website 3 weeks ago and never recieved my order, or a shipping confirmation for that matter. im becoming very irritated.

Answer:

Yes this site is a scam. Spread the word. Not sure how there still in buisness

By Jesse J.
Question:

Hi pls this is my order number 638 pls when should i be expecting it because it is supposed to be 2-5 working days am so worried because the reviews on your website is not positive at all. thanks i will be expecting a reply from you

Answer:

Hi Osatohanmwen, unfortunately 638 is not a valid Getonfleek order number. We have recently received an influx of customers having negative experiences on imitator websites that are illegally selling our products. We hope this isn't the case, but if you need assistance, please give us a call at (844)-267-5424 or an email at help@getonfleek.com.

By Giovanni M., Founder & CEO
Question:

Question:

How do you sleep at night? ripoff company

Question:

Trying to buy a sweater. do they run small? not usre if to get m or l

Question:

Please advise how we can track an order, - we are not receiving any replies to emails to help@getonfleek.com. we understand international shipping takes longer, it has been 3 weeks so far. my main issue, is we have not received any communication or replies, to let us know if / when the items we ordered and paid for have been shipped. how can we get specific contact with someone to look at our order. no account online, we are in perth australia.

Question:

Question:

Ordered a hoodie on the 5th of december and it's now january 22nd and i still haven't received it. tried to email and call and no response. will my item still be delivered or what should i do next?

Can’t see your question? Ask to get answers from the GetOnFleek staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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