GigSalad Questions & Answers

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Here’s what consumers have asked with answers from GigSalad staff and previous consumers.

4 questions answered
50% answered in 1 day
Question:

Why are your reviews so low? what % do you take from artist of each booking?

Answer:

Hi Mark, We have only been reviewed a few times on this site, and most seem to be by disgruntled users. Those 20 reviews are no way the reflective voice of our over 2 million users. You can see a much more well-rounded view of our company by visiting Trustpilot.com. We'd encourage you to read our responses to the low reviews, too, so that you get the whole story. To answer your question about fees, we take 2.5% from bookings for our paid members, and 5% from bookings for our free members. If you have any further questions, feel free to email us at help@gigsalad.com or call 417-889-9909. Thank you!

By Megan P., Director of Customer Experience
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Question:

How easy is it to get a hold of customer service at gigsalad?

Answer:

Hi Christine, our Customer Happiness Team can be reached Monday-Friday, 8a-5p CST by phone at 417-889-9909 or email at help@gigsalad.com. We'd be happy to answer any questions for you. Thank you!

By Megan P., Director of Customer Experience
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Question:

Can you share a success story using gigsalad?

Answer:

Hi Adam, Thanks for your question! We have thousands of performers who make a living using GigSalad every day. We have also helped over 1.5 million+ clients find amazing event services and entertainment for their events since 2007. It may be difficult to post those stories on this site, but you can check out https://www.trustpilot.com/review/www.gigsalad.com to peruse the multitude of happy users. We'd be happy to walk you through the process of how GigSalad works and tips to make your profile more optimized for more leads and bookings. Please feel free to email us at help@gigsalad.com or call us at 417-889-9909. Thank you!

By Megan P., Director of Customer Experience
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Question:

We need a comedian or 2 to entertain 120 women for a fund raiser. a nb do we are looking for someone who would not ask for pay. we are kidney auxiliary of puget sound. kaps is nonprofit and gives to needy patients on kidney dialysis. our function is thursday evening, may 4, 2017. comics must be funny, no profanity, no i politics, no religious humor. if you have someone in mind please call me, stacey thompson. 425-760-8471. thank you.

Answer:

Hi Stacey, I'm sorry that this site (and your question) wasn't on our radar until now, but if you're planning anything this year, we'd love to help. Please call us at 417-889-9909 or email us at help@gigsalad.com. Thank you!

By Megan P., Director of Customer Experience
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