I ordered mine on 3/25/13. Here it is 16 days later and I still have not received my order. I have emailed them 5 times. The only conformation I got was an email from Paypal right after my order was placed. I checked my bank account and the payment was taken out. They do not provide a phone number on their website. The only contact information on there site are two emails: support@gummerz.com, sales@gummerz.com. I have emailed both of them 5 times and haven't received any correspondence back from them. I ended up calling Paypal. They are going to try and make contact with the company. If not then Paypal said they would reimburse me.