Where is my order? I ordered on 25th march and still not received it. You said you dispatched it by Royal Mail first class. I want my money back please

Question

HappySmileUK Questions & Answers

191 reviews

30 questions & answers

Ask a question See all questions

Where is my order? I ordered on 25th march and still not received it. You said you dispatched it by Royal Mail first class. I want my money back please

asked by Kim P. on 3/27/17

1 Answer

Add your answer

More questions about HappySmileUK

Hi do I need the special plastic retainers in order to whiten my teeth? I have ordered the pola night syringes. Thanks
Does anyone know how I can contact someone at happy smiles UK. I have raised three separate tickets and have sent emails. I've had no luck. Thanks in advance. Kasey
Why do you not answer your tickets?
Does the Polanight 10 pack gel come in a ceiled box so you know it is a genuine product
Where is my order?. on 16th March I ordered 22% (10) syringe pack £49.99 and prophy paste (10 pack) (medium) heavy dental stains £7.99. I paid a total of £57.98 via PayPal to PDS Dental Group (invoice ID can be supplied). I'm struggling to get hold of anyone in the happy smile/polanight organisation, so in desperation I'm sending this & hoping to get some answers!! I've also contacted Fed ex delivery service & they haven't replied. I would appreciate a useful and prompt reply as to when this order will be delivered. Elizabeth Welch
Why are you, Michael Greenwood, placing your own copy and paste five star reviews? Several reviews are exactly the same, the only difference is the names. It's just proves you're a fraudster and should be shut down.
As you send orders by Recorded Delivery (4 days) why don't you supply the tracking number in your dispatched e-mail? It would be more convenient as well as professional if you did. I supplied a ticket and I've still waiting for a reply. Please do not telll me to do it again as one ticket should be enough. I'm still waiting for my order!
Hi, I have sent you two emails now regarding an order which you say was despatched on 13th of March. I have not yet received my order or a reply to any of my emails. Very disappointed with your customer support team. I have nothing to be happy to smile about. Richard
Why are you selling fake whitening gel?

Ask a question

Get answers from the HappySmileUK staff and other customers.

Anette J. · Answer 1 · 2017-03-29T12:41Z

Anette J.

on 3/29/17

I ordered 15th March can't guess what. I'm still waiting.
The automated dispatched e-mail is just that. Automated and does not mean it's been posted.
I've raised tickets and sent e-mails and got nowhere so I've now requested a refund from my bank.
I suggest you get your money back as you'll not receive your order.

Helpful (0)