Hebeos Questions & Answers

Here’s what consumers have asked with answers from Hebeos staff and previous consumers.

150 questions answered

12% answered in 1 day

Question:

Is this site actually legit? Is this site actually legit?

Answer:

Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos

By HEBEOS S., over a year old

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Question:

Hello i would like to know the return policy of the dress Hello i would like to know the return policy of the dress

Answer:

A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html

By HEBEOS S., over a year old

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Question:

You are a disgusting company i hope nobody purchases anything from youse because u don't deserve to run a company You are a disgusting company i hope nobody purchases anything from youse because u don't deserve to run a company

Answer:

Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!

By HEBEOS S., over a year old

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Question:

Hello, i'm getting married in october and i would like to buy a dress from you guys but i'm nervous. are yall dresses just like they are on the pics? Hello, i'm getting married in october and i would like to buy a dress from you guys but i'm nervous. are yall dresses just like they are on the pics?

Answer:

Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos

By HEBEOS S., over a year old

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Question:

I want to know if it is absolutely worth it to purchase a prom dress from here and what prom dress i can purchase that is a size 2

Answer:

Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.

By HEBEOS S., over a year old

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Question:

Why am i seeing these bad reviews. are the dresses this horrible Why am i seeing these bad reviews. are the dresses this horrible

Answer:

Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.

By Anne S. over a year old

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Question:

Hi i've ordered a dress on april 3rd, would it be ready by may 4th? Hi i've ordered a dress on april 3rd, would it be ready by may 4th?

Answer:

Hi Quantaya. Yes. You will receive it before May 4th

By HEBEOS S., over a year old

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Question:

I would like to know where my order is? order u30180319002250430. i paid for rush order to be delivered by april 3.

Answer:

Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.

By HEBEOS S., over a year old

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Question:

I bought 2 dresses for my girls senior prom and paid rush delivery by april 1st. it is now april 7th prom is coming up and still no dresses. I bought 2 dresses for my girls senior prom and paid rush delivery by april 1st. it is now april 7th prom is coming up and still no dresses.

Answer:

Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com

By HEBEOS S., over a year old

Question:

Where are your items manufactured?

Answer:

Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

By HEBEOS S., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Hebeos Questions & Answers

Is this site actually legit? Is this site actually legit?

Hello i would like to know the return policy of the dress Hello i would like to know the return policy of the dress

You are a disgusting company i hope nobody purchases anything from youse because u don't deserve to run a company You are a disgusting company i hope nobody purchases anything from youse because u don't deserve to run a company

Hello, i'm getting married in october and i would like to buy a dress from you guys but i'm nervous. are yall dresses just like they are on the pics? Hello, i'm getting married in october and i would like to buy a dress from you guys but i'm nervous. are yall dresses just like they are on the pics?

I want to know if it is absolutely worth it to purchase a prom dress from here and what prom dress i can purchase that is a size 2 I want to know if it is absolutely worth it to purchase a prom dress from here and what prom dress i can purchase that is a size 2

Why am i seeing these bad reviews. are the dresses this horrible Why am i seeing these bad reviews. are the dresses this horrible

Hi i've ordered a dress on april 3rd, would it be ready by may 4th? Hi i've ordered a dress on april 3rd, would it be ready by may 4th?

I would like to know where my order is? order u30180319002250430. i paid for rush order to be delivered by april 3. I would like to know where my order is? order u30180319002250430. i paid for rush order to be delivered by april 3.

I bought 2 dresses for my girls senior prom and paid rush delivery by april 1st. it is now april 7th prom is coming up and still no dresses. I bought 2 dresses for my girls senior prom and paid rush delivery by april 1st. it is now april 7th prom is coming up and still no dresses.

Where are your items manufactured? Where are your items manufactured?

Can’t see your question? Ask to get answers from the Hebeos staff and other customers.

I want to know if it is absolutely worth it to purchase a prom dress from here and what prom dress i can purchase that is a size 2

I would like to know where my order is? order u30180319002250430. i paid for rush order to be delivered by april 3.

Where are your items manufactured?