Dear Wilma, Read your reply on Yelp: which is it? First I was blamed for an alleged yellow stain; now you're saying you have proof of a dark stain. Guess you'll be battling it out with Pay Pal as I spread the word about your terrible service ---and not just regarding the false return claim -- all over the internet. Thanks! Jennifer.

asked by Jennifer M. on 5/31/17

1 Answer
Thumbnail of user wilmaw4

Good evening Jennifer. Our marketing team responds to yelp. This is the reason for the discrepancy in the color of the stain on your item. Our apologies. Marketing does not have access to our photography taken of refused returns.
Regards,
Wilma

Helpful  (1)

Add your answer

Ask a question

Get answers from the HerRoom staff and other customers.

Have a question about
HerRoom?
Post Review