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Hoka One One Store Questions & Answers

68 reviews
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Here’s what consumers have asked with answers from Hoka One One Store staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

Is hoka one one store a scam or a legit company?

Answer:

Scam site. Never received the product ordered and can't get a refund since they will not respond.

By Carol J.
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Question:

Answer:

Try contacting your credit card company. They may be prepared to offer assistance

By linda r.
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Question:

Answer:

Same here. Here is the response they sent me: "Dear customer, There is little problem of our website, we couldn't make update on it, we checked many times from our warehouse, there is no stock, sorry! We apply again for you, our manager infirmed that we could refund you max 50% of your order's value. Hope you can consider that. Looking forward your reply. Regards!

By William Y.
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Question:

File an online complaint with the ftc: https://www.ftccomplaintassistant.gov/

Answer:

Yep got scammed by them to. Ordered shoes got a hat. Asked for a refund. Waiting waiting waiting for a response.

By Tanya B.
Question:

I can't believe the ftc hasn't blocked this fraud site. why not? they took $75 from me.

Question:

I was taken for same scam.i thought i was on hoka one website.i paid 79.96 & received a pair of garbage sunglasses.how can we unite & lawsuit against?

Can’t see your question? Ask to get answers from the Hoka One One Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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