IS THIS SITE LEGITMATE

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IS THIS SITE LEGITMATE

asked by Anne L. on 2/25/16

9 Answers

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Hola me podrian dar algun telefono de hoteling

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bruce b. · Answer 1 · 2016-02-26T06:17Z

bruce b.

on 2/26/16

When that is a legitimate question, it's probably a sign that one should stay away.

Helpful (1)

michael s. · Answer 2 · 2016-02-27T02:36Z

michael s.

on 2/27/16

Yes they came though in the end and refunded my cancelled booking by goodwill. The problem was you have to contact the third party and not the hotel to cancel. Best bet is go straight to the hotel to book and dont go thru a cheap third party. The hotel gave me the wrong third party. So that was the first problem. If you go thru a third party, make sure you print out where they are, because they can be in phuket, taiwain or anywhere. And getting back money can be a pain

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Amy S. · Answer 3 · 2016-02-27T03:46Z

Amy S.

on 2/27/16

No. Lawsuit pending

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Frankie A. · Answer 4 · 2016-02-27T02:53Z

Hi Anne
I had booked with Hoteling before reading the reviews and went into panic mode, how stupid, I booked our accommodation on a Sunday evening and by lunchtime on Tuesday I had full confirmation and I had checked with the hotel in Mijas too and they confirmed it. Hoteling are a subsidiary of Lowcostholidays Spain SLU and our confirmation at the hotel was in this name and not Hoteling. Would I use them again, definitely. Customer services were quick to reply to me when I started panicking after reading the reviews, I think the problem is that people who get a good service do not post their experiences and that is what drags down the ratings. Hope this helps.
Cheers
Frankie

Sam h. · Answer 5 · 2016-02-26T08:08Z

Sam h.

on 2/26/16

No, cancel asap

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Frederick S. · Answer 6 · 2016-02-26T06:54Z

Frederick S.

on 2/26/16

They are at the very least, inept. If I had not checked with the hotel, I would have only been booked for 2 of the 5 days I paid for. Actually, they got that wrong, as well. Their 'correction' only booked 2 additional days and I had to book the fifth day directly w/the hotel.
Their customer service is nearly impossible to deal with.
I will never go near them again.

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Stan M. · Answer 7 · 2016-02-26T06:49Z

Stan M.

on 2/26/16

They are. But not consumer friendly. Their cancelation policy is bad. Their response was timely when I complained about my issues. But they do not really grasp customer service

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Sheila C. · Answer 8 · 2016-02-26T06:47Z

Sheila C.

on 2/26/16

Everything was ok. I just came back from my trip and have no problem.
I recommend

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dennis h. · Answer 9 · 2016-02-26T06:39Z

dennis h.

on 2/26/16

Yes, but it took some time to get in touch with customer service. They screwed up my reservation, but ended up making it right, so yes they are ligitimate.

Helpful (-1)