We just booked with this site for accommodation in Kingscliff Australia at Salt resort. BY the look of these reviews doesn't even look like we are guaranteed our booking and the money has come out. Can you tell me if our booking is confirmed?

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We just booked with this site for accommodation in Kingscliff Australia at Salt resort. BY the look of these reviews doesn't even look like we are guaranteed our booking and the money has come out. Can you tell me if our booking is confirmed?

asked by Shane P. on 11/22/15

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HotelTravelcom T. [HotelTravel.com Rep] · Answer 1 · 2015-11-22T08:17Z

HotelTravelcom T. [HotelTravel.com Rep]

on 11/22/15

Dear Shane P.,

Thank you for your message.

We are pleased to advise your booking is 100% confirmed and paid for. Our customer service team will shortly be sending you the hotel's internal confirmation number, which you can use to cross check your booking directly with the hotel.

Should you have any further questions or concerns, please do not hesitate to contact our Customer Service Team (http://www.hoteltravel.com/network/contactus.asp) and provide your 7-digit Booking ID.

Many Thanks & kind regards,

The HotelTravel.com Team

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J P. · Answer 2 · 2015-11-22T11:15Z

J P.

on 11/22/15

Do not use HotelTravel.com shonky at best. Deal directly and book thru the hotel it is cheaper and more reliable.

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