I still cant log into my account after a week. There is a problem with your site. You already ripped me off for my megabytes now you are not letting me get on to buy more. What is the problem?

Question

Internet On The Go Questions & Answers

24 reviews

8 questions & answers

Ask a question See all questions

I still cant log into my account after a week. There is a problem with your site. You already ripped me off for my megabytes now you are not letting me get on to buy more. What is the problem?

asked by Gail M. on 9/17/16

1 Answer

Add your answer

More questions about Internet On The Go

what do u mean by internet on the go
can I stream shows
How can I cancel the service?
How can I cancel your service
Internet on the Go is a SCAM - DO NOT BUY It took 2 weeks for my Wireless Device to arrive, and in the last 2 weeks since I received it they cannot get it activated? How hard can it be to sell a device, activate a device and give good customer service. Save yourself a lot of frustration, Do not even consider it.
It is now 9 months after returning my Internet on the Go modem for a refund. I'm still waiting for the refund from the company. This is a bad company. Since then I have found free internet service from two different providers. Both providers work without any problem and without any drama. Although I lost my money dealing with Internet on the Go I found better companies and have since saved enough on internet usage to make up for my dealing with Internet on the Go.
Even thouugh I have over 2 GB of dat/a available I was charged $10 even on 8/9 and on 8/12. I cannot look at my usage any more and I have no idea what the hell you're doing. Additionally, I was never told of any new rules or plans when TRU CONNECT took over. You just keep billing my credit card and not explaining why.

Ask a question

Get answers from the Internet On The Go staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Orville H. · Answer 1 · 2016-10-03T10:06Z

Orville H.

on 10/3/16

They did the same thing to me. Keep track of every call. I would contact the credit card company and contest the charges. You should consider returning your modem and getting your money back. This is a bad company. The best thing to do is cut your losses and find a reputable company to deal with.

Helpful (0)