asked by
on 4/12/10Did anyone ever get a refund or a product key?
Well add me to the list... we also purchased Norton 360 v3.0 and we did get a key, however, several of our programs became disabled and I spent three days trying to fix it... Then I called Norton. And Thank God I did. They were great about it. They helped uninstall all its components, and they gave me a valid key! Norton's policy is this... if we buy a pirated version, they will give you a good key for the duration for which we paid someone else for... NOW THATS SERVICE! It was hard getting the right phone number, but here it is 1 - 800 - 695 - 0678 so as of now, all my programs are back, and my D Drive is back and all is well, and Norton is honoring the product so I am not out the $50. Call NORTON... ipricestore.com is A TOTAL SCAM... AND NEVER EVER EVER RESPONDED TO MY 11 EMAILS! Plus Paypal stated that they are located in Singapore with NO phone contact, not even with Paypal... so we got new debit cards issued by our Credit Union to protect our bank account. Its worth waiting the 10 days for our new cards to avoid them STEALING MORE MONEY... Hope this helps someone!
Wow, too bad I didn't check out this site before ordering from iprice. I too paid through pay Pal.
I never received Norton and wrote to complain... but never heard back. Then, just the other night
I discovered Norton Anti Virus email under SPAM. I found an error in their order. They said I bought 1 application for 2 years. I ordered and paid for 3 applications for one year. I didn't try to download it until I had the order correct because we have several computers that need protection.
I was just going to write them again when I saw your warning post regarding iprice! Now I'm afraid to download it should I ever get my order straightened out.
Thank you for your post. You may have saved me hours of work trying to correct any damage.
I wonder if Norton will honer it since stey sent it but I'm just afraid to download it? We'll see!
Because PayPal cares more about making money than us =(
I heard more "reputable" companies are using google checkout instead because paypal is getting a bad rap for allowing this type of behavior
I will look into google checkout.
Thanks.