What does one have to do to get a response from you people for an incorrect order delivery? I have tried absolutely every means available for contact

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What does one have to do to get a response from you people for an incorrect order delivery? I have tried absolutely every means available for contact

asked by Lynette E. on 12/17/18

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Irving O. [jClub.com Rep] · Answer 1 · 2018-12-19T10:06Z

Irving O. [jClub.com Rep]

on 12/19/18

Hello Lynette,

I sincerely apologize for the negative experience you encountered.

Although what was done can not be undone, I really want to turn your negative experience into a positive experience.

Do you mind emailing me your order number and account information? So that we can turn things around for you and get to the bottom of your situation. Down below is my personal email address.
Stephanie@jclub.com

I look forward to hearing from you!

Kind regards,

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What does one have to do to get a response from you people for an incorrect order delivery? I have tried absolutely every means available for contact

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